Previous incidents
BrightPay slow down and errors
Created Aug 25, 2026 at 9:14am UTC
BriughtPay is currently experiencing slow performance and an increase in errors. The team are investigating.
Emails to Microsoft accounts
Created Aug 20, 2026 at 1:19pm UTC
Outbound emails for document signing and letters of engagement addressed to recipients with Microsoft hosted email accounts like hotmail.com, outlook.com and live.com are being rejected by Microsoft. Other providers are not experiencing issues. The team are investigating.
Document upload and download
Resolved Aug 18, 2026 at 11:13am UTC
We identified an issue affecting document uploads and downloads in BrightManager. A fix has been deployed and we're continuing to monitor. We apologise for the disruption caused