Previous incidents
April 2026
Apr 01, 2026
1 incident
BrightPay - Investigation Complete
Degraded
Resolved Apr 8, 2026 at 9:43am UTC
We have resolved the issues. The team will continue to monitor and improve the portal.
6 previous updates
March 2026
No incidents reported
February 2026
Feb 27, 2026
2 incidents
BrightPay degraded performance
Degraded
Resolved Feb 27, 2026 at 9:39am UTC
The team have increased capacity to the affected services and the issue has resolved. The team will continue to monitor.
1 previous update
BrightID unavailable
Downtime
Resolved Feb 27, 2026 at 9:38am UTC
We have identified the cause and applied a fix which has restore service. The team will continue to monitor.
1 previous update
Feb 09, 2026
1 incident
BTC VPN Unavailable
Resolved Feb 9, 2026 at 9:21am UTC
Access issues are currently resolved but we continue to monitor with Fortinet Support.