Previous incidents
Investigating: Connect Issues
Resolved Sep 07 at 02:06pm BST
Resolved: The intermittent issues with Connect are now resolved. We continue to closely monitor the service for any reoccurrence.
2 previous updates
Investigating: Connect Issues
Resolved Sep 06 at 10:51am BST
Resolved: Intermittent issues with Connect have now been resolved. Thank you for your patience.
1 previous update
Bright Tax / BTC Software Solution cloud platform maintenance
Resolved Jul 15 at 07:00am BST
We want to make you aware that this Saturday, 15th July, there will be scheduled down time for BrightTax and BTCSoftware Solution cloud platform. This will take place between 7:00 am and 1:00 pm (BST). We will be using this time to perform critical maintenance to the software.
During this maintenance window, access to BrightTax and BTCSoftware Solution cloud platform will be paused. Once the maintenance activities are completed, all our services will resume to normal and you will be able...
Planned Surf Systems Maintenance
Resolved Jul 09 at 05:30am BST
Sunday morning, we will be performing some key systems maintenance on the Surf suite of products. During this time, you may lose connection.