Previous incidents
BrightPay Online running slow
Resolved Jan 26, 2026 at 3:30pm UTC
Response times have returned to normal ranges. The team have added further capacity to ensure ongoing stability and are closely monitoring performance metrics.
5 previous updates
Investigating: BrightPay Performance Issues
Resolved Jan 23, 2026 at 3:55pm UTC
Performance issues identified with BrightPay have now been resolved. We continue to monitor.
1 previous update
Monitoring: BrightID login issues
Resolved Jan 13, 2026 at 11:59am UTC
Resolved: there are no further reports of any issues with BrightID. However, we will continue to monitor.
1 previous update
Intermittent timeouts
Resolved Dec 19, 2025 at 9:02am UTC
The team have addressed the issues causing the timeouts and will continue to monitor throughout the day.
2 previous updates
BrightManager login isses
Resolved Dec 17, 2025 at 9:27am UTC
The team have deployed a fix and login is now working. The team will continue to monitor.
1 previous update
Investigating: Bright Hub
Resolved Dec 15, 2025 at 1:35pm UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. We will continue to monitor. A detailed root cause analysis will be shared as soon as it is available.
1 previous update
Investigating: Bright Manager
Resolved Dec 8, 2025 at 5:22pm UTC
Service has been restored. The team will continue to monitor.
4 previous updates
Cloudflare outage impacting BrightPay logs
Resolved Dec 5, 2025 at 9:20am UTC
Cloudflare have resolved their issue and logos should now display correctly.
1 previous update
Intermittent BrightManager errors
Resolved Dec 3, 2025 at 10:58am UTC
We have resolved an intermittent issue on BrightManager causing errors. The team continues to monitor.