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Degraded

Intermittent timeouts

Dec 18, 2025 at 3:55pm UTC
Affected services
BrightBooks
BrightAP

Resolved
Dec 19, 2025 at 9:02am UTC

The team have addressed the issues causing the timeouts and will continue to monitor throughout the day.

Updated
Dec 18, 2025 at 6:20pm UTC

The issue has abated. The team will make further changes over night to further mitigate.

Created
Dec 18, 2025 at 3:55pm UTC

BrightBooks and BrightAccountsProduction are currently experiencing intermittent issues with timeouts. The team are working to resolve these.