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Downtime

Investigating: Bright Manager

Dec 8, 2025 at 2:47pm UTC
Affected services
BrightManager

Resolved
Dec 8, 2025 at 5:22pm UTC

Service has been restored. The team will continue to monitor.

Updated
Dec 8, 2025 at 5:18pm UTC

We have identified a potential root cause and have carried out remedial action. We are seeing service return to normal. The team are monitoring.

Updated
Dec 8, 2025 at 4:31pm UTC

Our development team are continuing to investigate the issue and will restore service as soon as possible.

Updated
Dec 8, 2025 at 3:18pm UTC

Our development team is still working to restore full service as quickly as possible. Please note that this is an internal technical issue.

Created
Dec 8, 2025 at 2:47pm UTC

We are currently aware that some customers are experiencing difficulties accessing BrightManager. Our development team is actively investigating the issue and working to restore full service as quickly as possible.