Previous incidents
BrightManager unavailable
Resolved Oct 2, 2026 at 8:57am UTC
We have addressed the issue impacting BrightManager and are continuing to monitor
1 previous update
Isssues making submissions to Nest
Resolved Oct 2, 2026 at 8:14am UTC
The team have addressed the source of the problem and are monitoring the fix.
1 previous update
Bright Manager currently experiencing issues
Resolved Sep 14, 2026 at 3:50pm UTC
Some users may be experiencing degraded performance or intermittent outages.
BrightBooks emails unavailable
Resolved Sep 11, 2026 at 8:48am UTC
We have re-enabled email sending. The team are still looking at the issue and we are monitoring closely.
1 previous update
Multifactor Authentication emails not being received
Resolved Sep 4, 2026 at 12:53pm UTC
We have resolved the issue preventing emails being sent. The team are continuing to monitor and will make further adjustments if necessry.
3 previous updates
Issues with ERR submissions to ROS
Resolved Aug 28, 2026 at 10:32am UTC
All queued submissions have been posted to ROS.
1 previous update
BrightPay slow down and errors
Resolved Aug 25, 2026 at 10:00am UTC
The issue was resolved. Our engineers have prepared a further fix to ensure the problem does not reoccur.
1 previous update
Emails to Microsoft accounts
Resolved Aug 25, 2026 at 8:23pm UTC
We have applied a mitigation to allow emails to reach Microsoft email addresses such as live.com, hotmail.com and outlook.com
1 previous update
Document upload and download
Resolved Aug 18, 2026 at 11:13am UTC
We identified an issue affecting document uploads and downloads in BrightManager. A fix has been deployed and we're continuing to monitor. We apologise for the disruption caused