Previous incidents
June 2026
Jun 30, 2026
1 incident
Intermittent MFA issues
Resolved
Resolved Jun 30, 2026 at 4:53pm UTC
Some users experienced issues with the MFA challenge where MFA codes were not being sent promptly. We've applied a change to resolve the issue and are continuing to monitor.
May 2026
May 24, 2026
1 incident
BrightID errors
Resolved
Resolved May 24, 2026 at 5:57pm UTC
The team have resolved an issue impacting purchasing credits for BrightManager.
4 previous updates
April 2026
Apr 21, 2026
1 incident
Incident: Investigating
Resolved
Resolved Apr 22, 2026 at 4:08pm UTC
The Client Portal is now available to all users.
7 previous updates
Apr 01, 2026
1 incident
BrightPay - Investigation Complete
Resolved
Resolved Apr 8, 2026 at 9:43am UTC
We have resolved the issues. The team will continue to monitor and improve the portal.
6 previous updates