The Client Portal is now available to all users.

We expect to resolve access for the few remaining Client Portal accounts by 5pm today.

All but a handful of accounts can now access the portal. Further action to enable the remaining few will be taken tomorrow morning.

The team is continuing its remedial actions. The portal is being re-enabled for all but a small handful of client account.

The team have re-enabled the portal for the majority of users. Further remediation activities are ongoing ahead of re-enabling for the remaining users.

The team have identified a root cause and have applied a fix. The team are performing further remediation activities ahead of re-enabling the portal,

The team have temporarily deactivated the portal whilst they continue to investigate.

The team are currently investigating an issue with BrightManager Client Portal.