Incidents reported on status page for Bright Software Group https://status.brightsg.com/ https://d1lppblt9t2x15.cloudfront.net/logos/819bdf37e1172a4e83af48b6cecf1b9e.png https://status.brightsg.com/ en https://status.brightsg.com/incident/778852 Wed, 03 Dec 2025 10:58:00 -0000 https://status.brightsg.com/incident/778852#a40f0e4a316f6e672fb861d602396863b58460fa74d20456361963bef14dfd5e We have resolved an intermittent issue on BrightManager causing errors. The team continues to monitor. https://status.brightsg.com/ Wed, 03 Dec 2025 10:35:12 +0000 https://status.brightsg.com/#5d77e13a995c8ca9ddceab81f6949e5c73258da1eb8c2f8d3124baa16645781d BrightManager recovered https://status.brightsg.com/ Wed, 03 Dec 2025 10:15:49 +0000 https://status.brightsg.com/#5d77e13a995c8ca9ddceab81f6949e5c73258da1eb8c2f8d3124baa16645781d BrightManager went down https://status.brightsg.com/ Wed, 03 Dec 2025 10:09:52 +0000 https://status.brightsg.com/#bb3d677e44fc8e25c302d052da9035283acc118027fd1662b85254ed6617f21d BrightManager recovered https://status.brightsg.com/ Wed, 03 Dec 2025 10:05:35 +0000 https://status.brightsg.com/#bb3d677e44fc8e25c302d052da9035283acc118027fd1662b85254ed6617f21d BrightManager went down https://status.brightsg.com/incident/775310 Fri, 28 Nov 2025 07:30:00 -0000 https://status.brightsg.com/incident/775310#ca6b6bc83210e3cd5ab38d0a3c0dbb8935c1a03d8aee19863e68327ee4f75a6e Maintenance completed https://status.brightsg.com/incident/775310 Fri, 28 Nov 2025 07:30:00 -0000 https://status.brightsg.com/incident/775310#ca6b6bc83210e3cd5ab38d0a3c0dbb8935c1a03d8aee19863e68327ee4f75a6e Maintenance completed https://status.brightsg.com/incident/775310 Fri, 28 Nov 2025 06:00:00 -0000 https://status.brightsg.com/incident/775310#5a8e9a4f824fb38fcc54884063b602b88cd728206ffc4487208593182051310b The BrightBooks and BrightAP services will be undergoing scheduled maintenance on 28th Nov between 06h00 and 07h30. During this time, the service will not be available. https://status.brightsg.com/incident/775310 Fri, 28 Nov 2025 06:00:00 -0000 https://status.brightsg.com/incident/775310#5a8e9a4f824fb38fcc54884063b602b88cd728206ffc4487208593182051310b The BrightBooks and BrightAP services will be undergoing scheduled maintenance on 28th Nov between 06h00 and 07h30. During this time, the service will not be available. https://status.brightsg.com/ Thu, 27 Nov 2025 10:55:26 +0000 https://status.brightsg.com/#22a40ae5e36250b867f5086b4d9c1c1a73ab43a1bce1b9b510e49ba3fcc185fb BrightPropose recovered https://status.brightsg.com/ Thu, 27 Nov 2025 10:47:51 +0000 https://status.brightsg.com/#22a40ae5e36250b867f5086b4d9c1c1a73ab43a1bce1b9b510e49ba3fcc185fb BrightPropose went down https://status.brightsg.com/ Wed, 19 Nov 2025 10:55:45 +0000 https://status.brightsg.com/#1b59cc3966cd01ac4df9976cadbdbc7c7571d3c8bf7d1d6200ed9dc9acd2d072 BrightCoSec recovered https://status.brightsg.com/ Wed, 19 Nov 2025 10:49:49 +0000 https://status.brightsg.com/#1b59cc3966cd01ac4df9976cadbdbc7c7571d3c8bf7d1d6200ed9dc9acd2d072 BrightCoSec went down https://status.brightsg.com/ Wed, 19 Nov 2025 08:58:51 +0000 https://status.brightsg.com/#a04325cbeb358bf62ea71833580c2f9d23bcf18867a4e803d10e2b76afd3a1fb MyWorkpapers recovered https://status.brightsg.com/ Wed, 19 Nov 2025 08:56:18 +0000 https://status.brightsg.com/#a04325cbeb358bf62ea71833580c2f9d23bcf18867a4e803d10e2b76afd3a1fb MyWorkpapers went down https://status.brightsg.com/incident/768957 Tue, 18 Nov 2025 15:06:00 -0000 https://status.brightsg.com/incident/768957#7a79860067c1652ec5049088e36d2813c5ec0ad24d6d142693ba038f8b010df6 Upstream global Cloudflare issues are reported as resolved, however, we will continue to monitor for any impact on Bright systems. https://status.brightsg.com/incident/768957 Tue, 18 Nov 2025 15:06:00 -0000 https://status.brightsg.com/incident/768957#7a79860067c1652ec5049088e36d2813c5ec0ad24d6d142693ba038f8b010df6 Upstream global Cloudflare issues are reported as resolved, however, we will continue to monitor for any impact on Bright systems. https://status.brightsg.com/incident/768957 Tue, 18 Nov 2025 15:06:00 -0000 https://status.brightsg.com/incident/768957#7a79860067c1652ec5049088e36d2813c5ec0ad24d6d142693ba038f8b010df6 Upstream global Cloudflare issues are reported as resolved, however, we will continue to monitor for any impact on Bright systems. https://status.brightsg.com/incident/768957 Tue, 18 Nov 2025 15:06:00 -0000 https://status.brightsg.com/incident/768957#7a79860067c1652ec5049088e36d2813c5ec0ad24d6d142693ba038f8b010df6 Upstream global Cloudflare issues are reported as resolved, however, we will continue to monitor for any impact on Bright systems. https://status.brightsg.com/incident/768957 Tue, 18 Nov 2025 15:06:00 -0000 https://status.brightsg.com/incident/768957#7a79860067c1652ec5049088e36d2813c5ec0ad24d6d142693ba038f8b010df6 Upstream global Cloudflare issues are reported as resolved, however, we will continue to monitor for any impact on Bright systems. https://status.brightsg.com/incident/768957 Tue, 18 Nov 2025 15:06:00 -0000 https://status.brightsg.com/incident/768957#7a79860067c1652ec5049088e36d2813c5ec0ad24d6d142693ba038f8b010df6 Upstream global Cloudflare issues are reported as resolved, however, we will continue to monitor for any impact on Bright systems. https://status.brightsg.com/incident/768957 Tue, 18 Nov 2025 15:06:00 -0000 https://status.brightsg.com/incident/768957#7a79860067c1652ec5049088e36d2813c5ec0ad24d6d142693ba038f8b010df6 Upstream global Cloudflare issues are reported as resolved, however, we will continue to monitor for any impact on Bright systems. https://status.brightsg.com/incident/768957 Tue, 18 Nov 2025 15:06:00 -0000 https://status.brightsg.com/incident/768957#7a79860067c1652ec5049088e36d2813c5ec0ad24d6d142693ba038f8b010df6 Upstream global Cloudflare issues are reported as resolved, however, we will continue to monitor for any impact on Bright systems. https://status.brightsg.com/incident/768957 Tue, 18 Nov 2025 15:06:00 -0000 https://status.brightsg.com/incident/768957#7a79860067c1652ec5049088e36d2813c5ec0ad24d6d142693ba038f8b010df6 Upstream global Cloudflare issues are reported as resolved, however, we will continue to monitor for any impact on Bright systems. https://status.brightsg.com/incident/768957 Tue, 18 Nov 2025 15:06:00 -0000 https://status.brightsg.com/incident/768957#7a79860067c1652ec5049088e36d2813c5ec0ad24d6d142693ba038f8b010df6 Upstream global Cloudflare issues are reported as resolved, however, we will continue to monitor for any impact on Bright systems. https://status.brightsg.com/incident/768957 Tue, 18 Nov 2025 15:06:00 -0000 https://status.brightsg.com/incident/768957#7a79860067c1652ec5049088e36d2813c5ec0ad24d6d142693ba038f8b010df6 Upstream global Cloudflare issues are reported as resolved, however, we will continue to monitor for any impact on Bright systems. https://status.brightsg.com/incident/768957 Tue, 18 Nov 2025 15:06:00 -0000 https://status.brightsg.com/incident/768957#7a79860067c1652ec5049088e36d2813c5ec0ad24d6d142693ba038f8b010df6 Upstream global Cloudflare issues are reported as resolved, however, we will continue to monitor for any impact on Bright systems. https://status.brightsg.com/incident/768957 Tue, 18 Nov 2025 15:06:00 -0000 https://status.brightsg.com/incident/768957#7a79860067c1652ec5049088e36d2813c5ec0ad24d6d142693ba038f8b010df6 Upstream global Cloudflare issues are reported as resolved, however, we will continue to monitor for any impact on Bright systems. https://status.brightsg.com/incident/768957 Tue, 18 Nov 2025 15:06:00 -0000 https://status.brightsg.com/incident/768957#7a79860067c1652ec5049088e36d2813c5ec0ad24d6d142693ba038f8b010df6 Upstream global Cloudflare issues are reported as resolved, however, we will continue to monitor for any impact on Bright systems. https://status.brightsg.com/ Tue, 18 Nov 2025 11:59:56 +0000 https://status.brightsg.com/#bf333b25cfb6db4d24b81edce52463e5720a3851bf1aaa0983b7ffc1c42bd516 BrightBooks recovered https://status.brightsg.com/ Tue, 18 Nov 2025 11:57:27 +0000 https://status.brightsg.com/#0c7d2709dc34aa3f643c37440fecd692b970b78165a5851d53d461104234deec BrightPropose recovered https://status.brightsg.com/ Tue, 18 Nov 2025 11:54:04 +0000 https://status.brightsg.com/#7824e0c413929a1aefb9e492393327cc2a92c55250d37b906a97813147c5ce53 BrightCIS recovered https://status.brightsg.com/ Tue, 18 Nov 2025 11:44:11 +0000 https://status.brightsg.com/#0c7d2709dc34aa3f643c37440fecd692b970b78165a5851d53d461104234deec BrightPropose went down https://status.brightsg.com/ Tue, 18 Nov 2025 11:41:39 +0000 https://status.brightsg.com/#7824e0c413929a1aefb9e492393327cc2a92c55250d37b906a97813147c5ce53 BrightCIS went down https://status.brightsg.com/ Tue, 18 Nov 2025 11:38:55 +0000 https://status.brightsg.com/#bf333b25cfb6db4d24b81edce52463e5720a3851bf1aaa0983b7ffc1c42bd516 BrightBooks went down https://status.brightsg.com/incident/763921 Tue, 18 Nov 2025 09:00:00 -0000 https://status.brightsg.com/incident/763921#83c593352d392ab26851e4b18efda4774f5b7454e73e4783549f387d8ed3127a Maintenance completed https://status.brightsg.com/ Tue, 18 Nov 2025 08:07:45 +0000 https://status.brightsg.com/#a1d62c5524ede8a534e57561398783c007e2fd937433f92e877ce48fb2bf2bad Inform Direct recovered https://status.brightsg.com/incident/764885 Tue, 18 Nov 2025 07:30:00 -0000 https://status.brightsg.com/incident/764885#bfb206fc2c92cc07525b80bc8eb79511553e2e4f94db88df24d8c7e68201d811 Maintenance completed https://status.brightsg.com/incident/764885 Tue, 18 Nov 2025 07:30:00 -0000 https://status.brightsg.com/incident/764885#bfb206fc2c92cc07525b80bc8eb79511553e2e4f94db88df24d8c7e68201d811 Maintenance completed https://status.brightsg.com/incident/764885 Tue, 18 Nov 2025 07:00:00 -0000 https://status.brightsg.com/incident/764885#c3cc6755cccfc08ef02bc7fbc492b9054b28df98e2baf2d87bf7a688743fbbd7 Bright Books and AP will be unavailable during routine deployment of latest features https://status.brightsg.com/incident/764885 Tue, 18 Nov 2025 07:00:00 -0000 https://status.brightsg.com/incident/764885#c3cc6755cccfc08ef02bc7fbc492b9054b28df98e2baf2d87bf7a688743fbbd7 Bright Books and AP will be unavailable during routine deployment of latest features https://status.brightsg.com/ Mon, 17 Nov 2025 17:32:24 +0000 https://status.brightsg.com/#a1d62c5524ede8a534e57561398783c007e2fd937433f92e877ce48fb2bf2bad Inform Direct went down https://status.brightsg.com/incident/763921 Mon, 17 Nov 2025 17:30:00 -0000 https://status.brightsg.com/incident/763921#c174d782b76c74c12fcf0bfec3d8db65c68d95a5e8d052368885996b89182bb2 Inform Direct will be unavailable while Companies House deploy their ECCT Act changes for the 18th November. https://status.brightsg.com/ Sun, 16 Nov 2025 07:29:16 +0000 https://status.brightsg.com/#165b011b50c209b2bdf521a0ad2934f0c2b3e6fb318198dc691250c89fa38edd BrightCoSec recovered https://status.brightsg.com/ Sun, 16 Nov 2025 07:25:59 +0000 https://status.brightsg.com/#165b011b50c209b2bdf521a0ad2934f0c2b3e6fb318198dc691250c89fa38edd BrightCoSec went down https://status.brightsg.com/ Fri, 07 Nov 2025 22:49:23 +0000 https://status.brightsg.com/#e9023c6d0ab362965fa3a0f4fec4788de5e022ff79bb5fa7e6d465441103d360 Inform Direct recovered https://status.brightsg.com/ Fri, 07 Nov 2025 22:30:13 +0000 https://status.brightsg.com/#e9023c6d0ab362965fa3a0f4fec4788de5e022ff79bb5fa7e6d465441103d360 Inform Direct went down https://status.brightsg.com/ Sun, 02 Nov 2025 22:11:34 +0000 https://status.brightsg.com/#dbd74557ce5c3ca8373b5e44b5152bc384638c2c6410d9f7e4894859390c3c42 BrightAP recovered https://status.brightsg.com/ Sun, 02 Nov 2025 22:10:35 +0000 https://status.brightsg.com/#dbd74557ce5c3ca8373b5e44b5152bc384638c2c6410d9f7e4894859390c3c42 BrightAP went down https://status.brightsg.com/ Thu, 30 Oct 2025 17:31:17 +0000 https://status.brightsg.com/#f64c20457de404b09f89f25d3abae71f91f5e15b4b46e3440a0e599f271ddcb5 BrightPay recovered https://status.brightsg.com/ Thu, 30 Oct 2025 17:25:45 +0000 https://status.brightsg.com/#f64c20457de404b09f89f25d3abae71f91f5e15b4b46e3440a0e599f271ddcb5 BrightPay went down https://status.brightsg.com/ Thu, 30 Oct 2025 01:54:36 +0000 https://status.brightsg.com/#c51eb221e598379afa5fb533100c417d3c1c016f908e0784e001d127a5234ead BrightAP recovered https://status.brightsg.com/ Thu, 30 Oct 2025 01:53:32 +0000 https://status.brightsg.com/#c51eb221e598379afa5fb533100c417d3c1c016f908e0784e001d127a5234ead BrightAP went down https://status.brightsg.com/ Wed, 29 Oct 2025 19:52:34 +0000 https://status.brightsg.com/#44ed504f9ad41b9246053fc752a59b6b01215cb560849933973281095ea45da8 BrightPropose recovered https://status.brightsg.com/ Wed, 29 Oct 2025 19:51:28 +0000 https://status.brightsg.com/#e67752b05e47e33e588c99d3d0872a25da586e0343f7524a781e0c1e1c411530 BrightAP recovered https://status.brightsg.com/ Wed, 29 Oct 2025 19:51:18 +0000 https://status.brightsg.com/#4a98448c97fc50744237ba0472b1c3929e95fda63afcc8a01cef586b777b6c0e BrightHub recovered https://status.brightsg.com/ Wed, 29 Oct 2025 19:50:51 +0000 https://status.brightsg.com/#5ca8204a8fd7574ef55ca32f68559be3aa487308f52aebe2c3050c9f0afd6361 BrightBooks recovered https://status.brightsg.com/ Wed, 29 Oct 2025 19:39:06 +0000 https://status.brightsg.com/#44ed504f9ad41b9246053fc752a59b6b01215cb560849933973281095ea45da8 BrightPropose went down https://status.brightsg.com/ Wed, 29 Oct 2025 19:38:30 +0000 https://status.brightsg.com/#5ca8204a8fd7574ef55ca32f68559be3aa487308f52aebe2c3050c9f0afd6361 BrightBooks went down https://status.brightsg.com/ Wed, 29 Oct 2025 19:37:38 +0000 https://status.brightsg.com/#4a98448c97fc50744237ba0472b1c3929e95fda63afcc8a01cef586b777b6c0e BrightHub went down https://status.brightsg.com/ Wed, 29 Oct 2025 19:37:32 +0000 https://status.brightsg.com/#e67752b05e47e33e588c99d3d0872a25da586e0343f7524a781e0c1e1c411530 BrightAP went down https://status.brightsg.com/ Wed, 29 Oct 2025 18:56:43 +0000 https://status.brightsg.com/#89f2e86f2926b2c3015fc089c2827d50234caf7e327008ec0eeabbb4fec1bcfb BrightPropose recovered https://status.brightsg.com/ Wed, 29 Oct 2025 18:55:28 +0000 https://status.brightsg.com/#b9268d79d0f90d2dc290668f8fee6543e928db307d5cbd13e1b335bc79f8daad BrightAP recovered https://status.brightsg.com/ Wed, 29 Oct 2025 18:55:18 +0000 https://status.brightsg.com/#b892192538082fe914b30f1deebd3b130471fbb3f2a78ce17a0de684677434f7 BrightHub recovered https://status.brightsg.com/ Wed, 29 Oct 2025 18:54:48 +0000 https://status.brightsg.com/#489ce80e1b016984ad4be9edf5ffbba789ab61b5b1078cfaae8af47b11a7948f BrightBooks recovered https://status.brightsg.com/ Wed, 29 Oct 2025 18:52:35 +0000 https://status.brightsg.com/#89f2e86f2926b2c3015fc089c2827d50234caf7e327008ec0eeabbb4fec1bcfb BrightPropose went down https://status.brightsg.com/ Wed, 29 Oct 2025 18:51:48 +0000 https://status.brightsg.com/#489ce80e1b016984ad4be9edf5ffbba789ab61b5b1078cfaae8af47b11a7948f BrightBooks went down https://status.brightsg.com/ Wed, 29 Oct 2025 18:51:33 +0000 https://status.brightsg.com/#b9268d79d0f90d2dc290668f8fee6543e928db307d5cbd13e1b335bc79f8daad BrightAP went down https://status.brightsg.com/ Wed, 29 Oct 2025 18:51:32 +0000 https://status.brightsg.com/#b892192538082fe914b30f1deebd3b130471fbb3f2a78ce17a0de684677434f7 BrightHub went down https://status.brightsg.com/ Wed, 29 Oct 2025 17:52:39 +0000 https://status.brightsg.com/#c73f1ca2491ffcbe3048db620f64baa2236729eaba5220e7a5f691857264b49d BrightAP recovered https://status.brightsg.com/ Wed, 29 Oct 2025 17:51:31 +0000 https://status.brightsg.com/#c73f1ca2491ffcbe3048db620f64baa2236729eaba5220e7a5f691857264b49d BrightAP went down https://status.brightsg.com/ Wed, 29 Oct 2025 17:06:51 +0000 https://status.brightsg.com/#638702ccef750ed8153cd9fdba1869e90d71e4b8ffeeb0be419b39b819619113 BrightBooks recovered https://status.brightsg.com/ Wed, 29 Oct 2025 17:06:34 +0000 https://status.brightsg.com/#5df9b11d3b9f8930667c669af3aee1be299294b5bcafddc1d171b22c4fac546d BrightPropose recovered https://status.brightsg.com/ Wed, 29 Oct 2025 17:06:29 +0000 https://status.brightsg.com/#fbffc58630c1c6e8c61700bccd16055cf11aa7f2cca32574d9d99abc6313efc7 BrightAP recovered https://status.brightsg.com/ Wed, 29 Oct 2025 17:06:19 +0000 https://status.brightsg.com/#b406f1f8bd66a8c0dcb77a513f5f19dbb49be6e6d78df0272309a6e129447124 BrightHub recovered https://status.brightsg.com/incident/753857 Wed, 29 Oct 2025 16:05:00 -0000 https://status.brightsg.com/incident/753857#9acc126451764fd677cf104408804c912427c6c10afe7d2259ace8fcae096835 All services are up and available. We will continue to monitor for any upstream issues with our service providers. https://status.brightsg.com/incident/753857 Wed, 29 Oct 2025 16:05:00 -0000 https://status.brightsg.com/incident/753857#9acc126451764fd677cf104408804c912427c6c10afe7d2259ace8fcae096835 All services are up and available. We will continue to monitor for any upstream issues with our service providers. https://status.brightsg.com/incident/753857 Wed, 29 Oct 2025 16:05:00 -0000 https://status.brightsg.com/incident/753857#9acc126451764fd677cf104408804c912427c6c10afe7d2259ace8fcae096835 All services are up and available. We will continue to monitor for any upstream issues with our service providers. https://status.brightsg.com/incident/753857 Wed, 29 Oct 2025 16:05:00 -0000 https://status.brightsg.com/incident/753857#9acc126451764fd677cf104408804c912427c6c10afe7d2259ace8fcae096835 All services are up and available. We will continue to monitor for any upstream issues with our service providers. https://status.brightsg.com/incident/753857 Wed, 29 Oct 2025 16:05:00 -0000 https://status.brightsg.com/incident/753857#9acc126451764fd677cf104408804c912427c6c10afe7d2259ace8fcae096835 All services are up and available. We will continue to monitor for any upstream issues with our service providers. https://status.brightsg.com/incident/753857 Wed, 29 Oct 2025 16:05:00 -0000 https://status.brightsg.com/incident/753857#9acc126451764fd677cf104408804c912427c6c10afe7d2259ace8fcae096835 All services are up and available. We will continue to monitor for any upstream issues with our service providers. https://status.brightsg.com/incident/753857 Wed, 29 Oct 2025 16:05:00 -0000 https://status.brightsg.com/incident/753857#9acc126451764fd677cf104408804c912427c6c10afe7d2259ace8fcae096835 All services are up and available. We will continue to monitor for any upstream issues with our service providers. https://status.brightsg.com/incident/753857 Wed, 29 Oct 2025 16:05:00 -0000 https://status.brightsg.com/incident/753857#9acc126451764fd677cf104408804c912427c6c10afe7d2259ace8fcae096835 All services are up and available. We will continue to monitor for any upstream issues with our service providers. https://status.brightsg.com/incident/753857 Wed, 29 Oct 2025 16:05:00 -0000 https://status.brightsg.com/incident/753857#9acc126451764fd677cf104408804c912427c6c10afe7d2259ace8fcae096835 All services are up and available. We will continue to monitor for any upstream issues with our service providers. https://status.brightsg.com/incident/753857 Wed, 29 Oct 2025 16:05:00 -0000 https://status.brightsg.com/incident/753857#9acc126451764fd677cf104408804c912427c6c10afe7d2259ace8fcae096835 All services are up and available. We will continue to monitor for any upstream issues with our service providers. https://status.brightsg.com/ Wed, 29 Oct 2025 15:54:33 +0000 https://status.brightsg.com/#638702ccef750ed8153cd9fdba1869e90d71e4b8ffeeb0be419b39b819619113 BrightBooks went down https://status.brightsg.com/ Wed, 29 Oct 2025 15:53:24 +0000 https://status.brightsg.com/#fbffc58630c1c6e8c61700bccd16055cf11aa7f2cca32574d9d99abc6313efc7 BrightAP went down https://status.brightsg.com/ Wed, 29 Oct 2025 15:47:41 +0000 https://status.brightsg.com/#b406f1f8bd66a8c0dcb77a513f5f19dbb49be6e6d78df0272309a6e129447124 BrightHub went down https://status.brightsg.com/ Wed, 29 Oct 2025 15:46:55 +0000 https://status.brightsg.com/#5df9b11d3b9f8930667c669af3aee1be299294b5bcafddc1d171b22c4fac546d BrightPropose went down https://status.brightsg.com/ Tue, 28 Oct 2025 14:33:34 +0000 https://status.brightsg.com/#89a6a7bcf757423acb0f45ea1cc082fe9d01e8d84ac0c9feeb4824a935d56b2d BrightAP recovered https://status.brightsg.com/ Tue, 28 Oct 2025 14:32:37 +0000 https://status.brightsg.com/#89a6a7bcf757423acb0f45ea1cc082fe9d01e8d84ac0c9feeb4824a935d56b2d BrightAP went down https://status.brightsg.com/incident/748323 Wed, 22 Oct 2025 07:00:00 -0000 https://status.brightsg.com/incident/748323#ccefbc0393546435e05168bb34b15eb1991d9378c9482514978cbe95d6ec7b8c Maintenance completed https://status.brightsg.com/ Wed, 22 Oct 2025 06:38:56 +0000 https://status.brightsg.com/#beb827e65a1ace7746d305fcae28df3d9b04ab7a33c90c50e14782c5054535f6 BrightCoSec recovered https://status.brightsg.com/incident/748323 Wed, 22 Oct 2025 06:30:00 -0000 https://status.brightsg.com/incident/748323#b86031010efd4247b9ede986f2f8bbf6cfd99215baf2d55dbb7e1651a399be46 Maintenance: a new production release will be deployed for Inform Direct during which time, the application will be unavailable. https://status.brightsg.com/ Wed, 22 Oct 2025 06:25:10 +0000 https://status.brightsg.com/#beb827e65a1ace7746d305fcae28df3d9b04ab7a33c90c50e14782c5054535f6 BrightCoSec went down https://status.brightsg.com/ Thu, 09 Oct 2025 11:26:20 +0000 https://status.brightsg.com/#2d9db3473354aebeda020825f9dccc1be717d1dc2a2eb897d9ae023a4b3be818 BrightAP recovered https://status.brightsg.com/ Thu, 09 Oct 2025 11:20:44 +0000 https://status.brightsg.com/#2d9db3473354aebeda020825f9dccc1be717d1dc2a2eb897d9ae023a4b3be818 BrightAP went down https://status.brightsg.com/ Thu, 09 Oct 2025 10:50:25 +0000 https://status.brightsg.com/#8e49d8876b4c43126dc3fbe4c24215831aa764da05e88fa93fea041957957cfd BrightPropose recovered https://status.brightsg.com/ Thu, 09 Oct 2025 10:48:22 +0000 https://status.brightsg.com/#8e49d8876b4c43126dc3fbe4c24215831aa764da05e88fa93fea041957957cfd BrightPropose went down https://status.brightsg.com/ Thu, 09 Oct 2025 08:50:52 +0000 https://status.brightsg.com/#6c3c9b59b22a6b001bd74babc1f306f658615e99e9b3e4b4938ff6ef8a642daa BrightAP recovered https://status.brightsg.com/ Thu, 09 Oct 2025 08:38:57 +0000 https://status.brightsg.com/#6c3c9b59b22a6b001bd74babc1f306f658615e99e9b3e4b4938ff6ef8a642daa BrightAP went down https://status.brightsg.com/ Thu, 09 Oct 2025 01:23:12 +0000 https://status.brightsg.com/#ff6173fa4676aacddbcebe9a03ccdf79af69a64962c00e2d2dfd9a550c896ff6 BrightPropose recovered https://status.brightsg.com/ Thu, 09 Oct 2025 01:20:15 +0000 https://status.brightsg.com/#ff6173fa4676aacddbcebe9a03ccdf79af69a64962c00e2d2dfd9a550c896ff6 BrightPropose went down https://status.brightsg.com/ Wed, 08 Oct 2025 19:20:27 +0000 https://status.brightsg.com/#3396b80439cde880c4e956e36aa35001e7fb847c749c470b20dcb004c155d6bd Inform Direct recovered https://status.brightsg.com/ Wed, 08 Oct 2025 19:18:13 +0000 https://status.brightsg.com/#3396b80439cde880c4e956e36aa35001e7fb847c749c470b20dcb004c155d6bd Inform Direct went down https://status.brightsg.com/ Fri, 03 Oct 2025 14:08:44 +0000 https://status.brightsg.com/#7db42f97ecacfcc51e29ad83bcc5c86912d76d29fb38452716aa22d25fe71ba8 BrightHub recovered https://status.brightsg.com/ Fri, 03 Oct 2025 14:03:16 +0000 https://status.brightsg.com/#7db42f97ecacfcc51e29ad83bcc5c86912d76d29fb38452716aa22d25fe71ba8 BrightHub went down https://status.brightsg.com/ Mon, 29 Sep 2025 07:54:04 +0000 https://status.brightsg.com/#c5d87eb5b88fe8999a32eb2436425221944ee74f9ba333232ae0d2d9639c989a BrightManager recovered https://status.brightsg.com/ Mon, 29 Sep 2025 07:52:10 +0000 https://status.brightsg.com/#c5d87eb5b88fe8999a32eb2436425221944ee74f9ba333232ae0d2d9639c989a BrightManager went down https://status.brightsg.com/ Sat, 27 Sep 2025 07:49:57 +0000 https://status.brightsg.com/#4948a92a56189f8a823e922222d3f7beff7cf61543dfaf014f7fa521a9a51f6d MyWorkpapers recovered https://status.brightsg.com/ Sat, 27 Sep 2025 07:30:11 +0000 https://status.brightsg.com/#4948a92a56189f8a823e922222d3f7beff7cf61543dfaf014f7fa521a9a51f6d MyWorkpapers went down https://status.brightsg.com/ Wed, 24 Sep 2025 18:12:22 +0000 https://status.brightsg.com/#fe804b8a399905308cfa4f0f7271728f91386bbb12e461ba1e72e375c288fe13 BrightManager recovered https://status.brightsg.com/ Wed, 24 Sep 2025 18:01:24 +0000 https://status.brightsg.com/#fe804b8a399905308cfa4f0f7271728f91386bbb12e461ba1e72e375c288fe13 BrightManager went down https://status.brightsg.com/ Wed, 24 Sep 2025 09:48:27 +0000 https://status.brightsg.com/#b74462f1266a6ff6cf47d6ebd1c42c6dc056b799782c4facfd50c56803e56b01 BrightManager recovered https://status.brightsg.com/ Wed, 24 Sep 2025 09:45:22 +0000 https://status.brightsg.com/#b74462f1266a6ff6cf47d6ebd1c42c6dc056b799782c4facfd50c56803e56b01 BrightManager went down https://status.brightsg.com/ Tue, 23 Sep 2025 09:22:18 +0000 https://status.brightsg.com/#13ac6f3741d08e794aa336dbff606c12c29fb7fdc7c6c6c0a0928016d497820e BrightManager recovered https://status.brightsg.com/ Tue, 23 Sep 2025 09:08:35 +0000 https://status.brightsg.com/#13ac6f3741d08e794aa336dbff606c12c29fb7fdc7c6c6c0a0928016d497820e BrightManager went down https://status.brightsg.com/ Tue, 23 Sep 2025 02:09:21 +0000 https://status.brightsg.com/#8d11757e4e3b0ad105d5c6bfb69fcebc18145631c86adb47e1b05fb5134b302d BrightManager recovered https://status.brightsg.com/ Tue, 23 Sep 2025 02:06:24 +0000 https://status.brightsg.com/#8d11757e4e3b0ad105d5c6bfb69fcebc18145631c86adb47e1b05fb5134b302d BrightManager went down https://status.brightsg.com/ Thu, 18 Sep 2025 21:48:03 +0000 https://status.brightsg.com/#865e7d2f9e7fede07ff0dbc5e93ac8d9c2dcf7c2e1fed22fd41b0b5a735232e8 fortigate.brightsg.com recovered https://status.brightsg.com/ Thu, 18 Sep 2025 21:44:58 +0000 https://status.brightsg.com/#865e7d2f9e7fede07ff0dbc5e93ac8d9c2dcf7c2e1fed22fd41b0b5a735232e8 fortigate.brightsg.com went down https://status.brightsg.com/ Tue, 16 Sep 2025 13:51:56 +0000 https://status.brightsg.com/#cf4ffdd8126141b4aca7182eda88a5090fa20d2d27bbbe66d01bebe5cbdc77b8 MyWorkpapers recovered https://status.brightsg.com/ Tue, 16 Sep 2025 13:49:02 +0000 https://status.brightsg.com/#cf4ffdd8126141b4aca7182eda88a5090fa20d2d27bbbe66d01bebe5cbdc77b8 MyWorkpapers went down https://status.brightsg.com/ Tue, 09 Sep 2025 08:26:11 +0000 https://status.brightsg.com/#6c50998ce8e66a978c965a497f09e5b23c4fa5c106e1c83486441a727e2c3f5c BrightPropose recovered https://status.brightsg.com/ Tue, 09 Sep 2025 06:26:49 +0000 https://status.brightsg.com/#6c50998ce8e66a978c965a497f09e5b23c4fa5c106e1c83486441a727e2c3f5c BrightPropose went down https://status.brightsg.com/incident/718247 Fri, 05 Sep 2025 04:30:00 -0000 https://status.brightsg.com/incident/718247#f8459fc5412ff6e600c21645363ab264e70f4dc7a82ae579e7895b3d42826642 Maintenance completed https://status.brightsg.com/incident/718247 Fri, 05 Sep 2025 04:30:00 -0000 https://status.brightsg.com/incident/718247#f8459fc5412ff6e600c21645363ab264e70f4dc7a82ae579e7895b3d42826642 Maintenance completed https://status.brightsg.com/incident/718247 Fri, 05 Sep 2025 04:00:00 -0000 https://status.brightsg.com/incident/718247#71bbf335c5ec7b8a26988a96ec87ff2ed0427c58bc5a2c5debbee2c749e6696c Books & AP will be unavailable for a short period during this required maintenance window. https://status.brightsg.com/incident/718247 Fri, 05 Sep 2025 04:00:00 -0000 https://status.brightsg.com/incident/718247#71bbf335c5ec7b8a26988a96ec87ff2ed0427c58bc5a2c5debbee2c749e6696c Books & AP will be unavailable for a short period during this required maintenance window. https://status.brightsg.com/incident/718308 Thu, 04 Sep 2025 12:30:00 -0000 https://status.brightsg.com/incident/718308#01b2d5fc77ed021dcec8167dcd59d9c654cce95565142e624a66118ad0838012 We've have identified and resolved the BrightManager issue. All services are now back up and available. We continue to monitor. https://status.brightsg.com/incident/718308 Thu, 04 Sep 2025 11:16:00 -0000 https://status.brightsg.com/incident/718308#ee8ef7e0d13a063b893f1da9fed7b56bf0eb60d3316ee6b4ba5f2a69fbbe17c2 We are currently investigating connectivity issues with Bright Manager. https://status.brightsg.com/incident/701420 Fri, 08 Aug 2025 04:30:16 -0000 https://status.brightsg.com/incident/701420#fc57344cb2117fe2695c58b7057758076f23ba39728f7336c45487911a75ebe6 Maintenance completed https://status.brightsg.com/incident/701420 Fri, 08 Aug 2025 04:30:16 -0000 https://status.brightsg.com/incident/701420#fc57344cb2117fe2695c58b7057758076f23ba39728f7336c45487911a75ebe6 Maintenance completed https://status.brightsg.com/incident/701420 Fri, 08 Aug 2025 04:00:00 -0000 https://status.brightsg.com/incident/701420#24ebb052f07ef17ffad3416ecbef1a6a02662f223461c08525b5a39b5b86a5c0 Upgrade deployments - the applications may be unavailable for a period during this time https://status.brightsg.com/incident/701420 Fri, 08 Aug 2025 04:00:00 -0000 https://status.brightsg.com/incident/701420#24ebb052f07ef17ffad3416ecbef1a6a02662f223461c08525b5a39b5b86a5c0 Upgrade deployments - the applications may be unavailable for a period during this time https://status.brightsg.com/incident/653749 Thu, 31 Jul 2025 21:30:00 -0000 https://status.brightsg.com/incident/653749#b589e7f51e247602b1e9d9994418a5099d076d91cb598c4de4a306c87c9899f0 Maintenance completed https://status.brightsg.com/incident/653749 Thu, 31 Jul 2025 20:30:25 -0000 https://status.brightsg.com/incident/653749#d4eb5ef0e33cc28f2d700a5cbf09f15f50752ba9bd8527a5cf55e4fe26a3c47b Security Upgrade https://status.brightsg.com/incident/615389 Tue, 08 Jul 2025 21:00:00 -0000 https://status.brightsg.com/incident/615389#735d5b15f1c48f2010eb2aeffc733c39d780863c10417d3afd708ad0f7eb7d8a Maintenance completed https://status.brightsg.com/incident/615389 Tue, 08 Jul 2025 19:00:00 -0000 https://status.brightsg.com/incident/615389#e6148d90e8c178087da402e0659db679bd281828e0bd194d8e0abf91553c3bf2 The Inform Direct application will be undergoing database maintenance from 8pm-10pm during which time the application may be unavailable for a short period. https://status.brightsg.com/incident/613682 Fri, 04 Jul 2025 05:00:00 -0000 https://status.brightsg.com/incident/613682#1d4063fcef1b291eb3e9b328bb8c2938a4c6c983e06d8aa315ee736e709d96d5 Maintenance completed https://status.brightsg.com/incident/613682 Fri, 04 Jul 2025 05:00:00 -0000 https://status.brightsg.com/incident/613682#1d4063fcef1b291eb3e9b328bb8c2938a4c6c983e06d8aa315ee736e709d96d5 Maintenance completed https://status.brightsg.com/incident/613682 Fri, 04 Jul 2025 04:30:00 -0000 https://status.brightsg.com/incident/613682#54c9ac35a9b396ec36d583a89c4ef1978b80deec7733044488f4decedb4cf889 We will be deploying a HotFix to BrightBooks and Bright AccountsProduction https://status.brightsg.com/incident/613682 Fri, 04 Jul 2025 04:30:00 -0000 https://status.brightsg.com/incident/613682#54c9ac35a9b396ec36d583a89c4ef1978b80deec7733044488f4decedb4cf889 We will be deploying a HotFix to BrightBooks and Bright AccountsProduction https://status.brightsg.com/incident/541272 Mon, 07 Apr 2025 13:29:00 -0000 https://status.brightsg.com/incident/541272#0673e914f89ab1426496a64e4f681334d9c4d5f38c5ccfc1fba16dc9cdb62825 The underlying InformDirect issue has now been resolved, and systems are functioning normally. We continue to monitor. https://status.brightsg.com/incident/532214 Mon, 24 Mar 2025 08:00:00 -0000 https://status.brightsg.com/incident/532214#f8938b0c92fd40b68a2241d9f18dda01665d67baaeaa186909d47b7879f3fbbe Maintenance completed https://status.brightsg.com/incident/532214 Mon, 24 Mar 2025 07:30:00 -0000 https://status.brightsg.com/incident/532214#e3012e7ea4d1e2be1a23c4d4a080bdb60d2071de34a9cc7c0759e889a4a544aa A software release will be deployed Mon 24th Mar from 07h30 for Inform Direct - during this time, the application will be unavailable. https://status.brightsg.com/incident/529682 Wed, 19 Mar 2025 08:00:00 -0000 https://status.brightsg.com/incident/529682#acc4fb72484da02d8e12ac6eeae075512c99b7c36ed1efdc3dc31698dc7096d0 Maintenance completed https://status.brightsg.com/incident/529682 Wed, 19 Mar 2025 07:30:00 -0000 https://status.brightsg.com/incident/529682#55d736e2e8df71757ed7bc978e54bafd4104fc5b95d4ab352563d953ef43a575 A software release will be deployed Wed 19th Mar from 07h30 for Inform Direct - during this time, the application will be unavailable. https://status.brightsg.com/incident/527615 Fri, 14 Mar 2025 09:22:00 -0000 https://status.brightsg.com/incident/527615#ec86122ac93b6128869627c449dff6281380dd5f64882258a9f66c1855c6d345 Resolved: DNS issues across Bright Tax are now all resolved. Thank you for your continued patience. https://status.brightsg.com/incident/527615 Thu, 13 Mar 2025 12:43:00 -0000 https://status.brightsg.com/incident/527615#f6a3358985851cc1c425efb7919069557a67e80e34c756dd0b976758b529fee8 Due to an upstream DNS issue, services are degraded. We are waiting for replacement DNS to propagate across the internet to restore full functionality. https://status.brightsg.com/incident/519437 Mon, 03 Mar 2025 08:00:00 -0000 https://status.brightsg.com/incident/519437#f603476a1f0639eb9cf5c8be6c9687191dd34ae57998781e17040597eb6801ab Maintenance completed https://status.brightsg.com/incident/519437 Mon, 03 Mar 2025 07:30:00 -0000 https://status.brightsg.com/incident/519437#4fed44bdcc901b2918dce5f897fddc155231a17cddf1fc2d46fe59d492004462 Inform Direct will be temporarily unavailable during a release window on Mon 3rd Feb 7.30am-8.00am https://status.brightsg.com/incident/516754 Mon, 24 Feb 2025 08:00:00 -0000 https://status.brightsg.com/incident/516754#a5781b52aaea78656c0a680ad15de96247558ff8ae85cdf366f792cd9837fc35 Maintenance completed https://status.brightsg.com/incident/516754 Mon, 24 Feb 2025 07:30:00 -0000 https://status.brightsg.com/incident/516754#d8668587c817301a8ab9b326f837194065103262d6ad96d2feb9c202d90bff5f Inform Direct will be temporarily unavailable during a release window on Mon 24th Feb 7.30am-8.00am https://status.brightsg.com/incident/515442 Thu, 20 Feb 2025 08:00:00 -0000 https://status.brightsg.com/incident/515442#12a1cbfec71c80f604256e2c0ba43bb9a2c07cfa78658adfb244f5b8eb71c9ae Maintenance completed https://status.brightsg.com/incident/515442 Thu, 20 Feb 2025 07:00:00 -0000 https://status.brightsg.com/incident/515442#a09467b10e5710781e68a44e78c504e61bfb8e3faaea636836f02b4df3ef5c70 A software release will be deployed for Inform Direct, Thu Feb 20th between 7am and 8am, during which time the application may be unavailable. https://status.brightsg.com/incident/504529 Thu, 30 Jan 2025 16:26:00 -0000 https://status.brightsg.com/incident/504529#ec61bd19eac1fb3cba2c6537b9c50eb50e35183b19d631621ede685a48f31f31 Complete: BrightPay maintenance is now complete. https://status.brightsg.com/incident/504529 Thu, 30 Jan 2025 15:52:00 -0000 https://status.brightsg.com/incident/504529#c81ed2663e2c232c417f57cff0143057509c646139730c628f6007d542bbe24c We are currently performing an underlying system maintenance task - systems should remain unaffected during this period. https://status.brightsg.com/incident/503713 Wed, 29 Jan 2025 11:04:00 -0000 https://status.brightsg.com/incident/503713#8be3fc61a2578c19b996c08afd58d6cf24fa636446804b297abf4a8f4ca125bf Resolved: Performance issues with Bright Manager have now been resolved. Thank you for your patience. https://status.brightsg.com/incident/503713 Wed, 29 Jan 2025 09:57:00 -0000 https://status.brightsg.com/incident/503713#6598194b7e4506a0801089b2bc1e8af9e22bec824c2dfa5fcc5abcbba90bfc9b We are currently investigating degraded performance on Bright Manager. https://status.brightsg.com/incident/490334 Tue, 07 Jan 2025 21:00:39 -0000 https://status.brightsg.com/incident/490334#667594858a7fb93f3b137fbfdddcedca0b903119c5d7ab8a7a17194448f531c1 Maintenance completed https://status.brightsg.com/incident/490334 Tue, 07 Jan 2025 20:00:39 -0000 https://status.brightsg.com/incident/490334#4eaa8acdf32fc4cf7c9b85a041630622eae580732e8e3e404ff0fcadd1dd0807 On Tuesday Jan 7th, between 8pm and 9pm, our infrastructure provider will be updating some key underlying security technologies which will necessitate a system reboot during this period. We apologise for the inconvenience. https://status.brightsg.com/incident/468149 Mon, 02 Dec 2024 08:00:00 -0000 https://status.brightsg.com/incident/468149#e853df7ebf95db9ef4d5d021dde29c5b94e2385431a313d6df1487d5e30a9dee Maintenance completed https://status.brightsg.com/incident/468149 Mon, 02 Dec 2024 07:30:00 -0000 https://status.brightsg.com/incident/468149#e87a1258ef64b8219614740aed66e2e9d5180c9f31ed2007e9642b68be9685a0 Monday morning, Dec 2nd, we will be performing an updated release of the Inform Direct application between 07h30 and 08h00. https://status.brightsg.com/incident/468678 Sat, 30 Nov 2024 09:00:06 -0000 https://status.brightsg.com/incident/468678#66135ca48e9f07a0fd6ac3c2b17f7fc3607c8ee71b0e314aee097c7050d267c7 Maintenance completed https://status.brightsg.com/incident/468678 Sat, 30 Nov 2024 09:00:06 -0000 https://status.brightsg.com/incident/468678#66135ca48e9f07a0fd6ac3c2b17f7fc3607c8ee71b0e314aee097c7050d267c7 Maintenance completed https://status.brightsg.com/incident/468678 Fri, 29 Nov 2024 23:00:06 -0000 https://status.brightsg.com/incident/468678#91d7f50068ed2c7b4dc8a6ee871a2403ea8e26c9d9d9cd57b6987959b6b99a1d Bright Books, AP and SurfPayroll will be undergoing database maintenance to improve performance and resilience capabilities. https://status.brightsg.com/incident/468678 Fri, 29 Nov 2024 23:00:06 -0000 https://status.brightsg.com/incident/468678#91d7f50068ed2c7b4dc8a6ee871a2403ea8e26c9d9d9cd57b6987959b6b99a1d Bright Books, AP and SurfPayroll will be undergoing database maintenance to improve performance and resilience capabilities. https://status.brightsg.com/incident/466030 Mon, 25 Nov 2024 08:00:00 -0000 https://status.brightsg.com/incident/466030#5b580108d6d1178af2ce458174d48e9744795a6772006d53ca0885c6137949e3 Maintenance completed https://status.brightsg.com/incident/466030 Mon, 25 Nov 2024 07:30:00 -0000 https://status.brightsg.com/incident/466030#46889dd312f794a2b7b0e9dd0f25f92bc931de4befd951c91ee3f0d0fd18c7d0 Monday morning, Nov 25th, we will be performing an updated release of the Inform Direct application between 07h30 and 08h00. https://status.brightsg.com/incident/413199 Mon, 19 Aug 2024 04:30:00 -0000 https://status.brightsg.com/incident/413199#f9f90e4159f2293cec822a4a6fc3fd588c7ad85432c6f7d90ed274b5b98926a9 Maintenance completed https://status.brightsg.com/incident/413199 Mon, 19 Aug 2024 04:30:00 -0000 https://status.brightsg.com/incident/413199#f9f90e4159f2293cec822a4a6fc3fd588c7ad85432c6f7d90ed274b5b98926a9 Maintenance completed https://status.brightsg.com/incident/413199 Mon, 19 Aug 2024 04:00:00 -0000 https://status.brightsg.com/incident/413199#03d0f8068f6a54bd0661adc91c1e6d11dc40eb103dea0f267f06d44e828fae22 BrightBooks, BrightAP and Surf Payroll will be unavailable for a short time while we deploy an updated release. https://status.brightsg.com/incident/413199 Mon, 19 Aug 2024 04:00:00 -0000 https://status.brightsg.com/incident/413199#03d0f8068f6a54bd0661adc91c1e6d11dc40eb103dea0f267f06d44e828fae22 BrightBooks, BrightAP and Surf Payroll will be unavailable for a short time while we deploy an updated release. https://status.brightsg.com/incident/406112 Tue, 30 Jul 2024 14:55:00 -0000 https://status.brightsg.com/incident/406112#652736ac5dd03060b8d84c7a9a8e19c785bdfb7808c2cabd6c661f7bf0e32c3d Microsoft global issues resolved - we will continue to monitor our systems for performance and availability. https://status.brightsg.com/incident/406112 Tue, 30 Jul 2024 14:55:00 -0000 https://status.brightsg.com/incident/406112#652736ac5dd03060b8d84c7a9a8e19c785bdfb7808c2cabd6c661f7bf0e32c3d Microsoft global issues resolved - we will continue to monitor our systems for performance and availability. https://status.brightsg.com/incident/406112 Tue, 30 Jul 2024 14:55:00 -0000 https://status.brightsg.com/incident/406112#652736ac5dd03060b8d84c7a9a8e19c785bdfb7808c2cabd6c661f7bf0e32c3d Microsoft global issues resolved - we will continue to monitor our systems for performance and availability. https://status.brightsg.com/incident/398949 Mon, 22 Jul 2024 06:30:00 -0000 https://status.brightsg.com/incident/398949#b274ec65afa00abaed5a042ac0d2533a144b704dfa0dcc27ff0449ee098dfa0a Maintenance completed https://status.brightsg.com/incident/398949 Mon, 22 Jul 2024 06:30:00 -0000 https://status.brightsg.com/incident/398949#b274ec65afa00abaed5a042ac0d2533a144b704dfa0dcc27ff0449ee098dfa0a Maintenance completed https://status.brightsg.com/incident/398949 Fri, 19 Jul 2024 18:00:00 -0000 https://status.brightsg.com/incident/398949#89021cb2e56048d98378af08e53b0a6edf15b81b3a4b689254d9aaeaa9cd551a From 19h00 Friday 19th July to 07h30 Monday 22nd July, BrightBooks, BrightAP and SurfPayroll will be undergoing scheduled maintenance. During this time, you will not be able to access these systems. We apologise for any inconvenience this may cause. https://status.brightsg.com/incident/398949 Fri, 19 Jul 2024 18:00:00 -0000 https://status.brightsg.com/incident/398949#89021cb2e56048d98378af08e53b0a6edf15b81b3a4b689254d9aaeaa9cd551a From 19h00 Friday 19th July to 07h30 Monday 22nd July, BrightBooks, BrightAP and SurfPayroll will be undergoing scheduled maintenance. During this time, you will not be able to access these systems. We apologise for any inconvenience this may cause. https://status.brightsg.com/incident/385404 Mon, 17 Jun 2024 12:00:00 -0000 https://status.brightsg.com/incident/385404#a2292a9c7eb83c45448834e76287cf193f0cdc597b167622a0c82a052a47f562 Maintenance completed https://status.brightsg.com/incident/385404 Mon, 17 Jun 2024 09:30:00 -0000 https://status.brightsg.com/incident/385404#cd2ced5e976e9bf0c42f41bd86dffd62174d4f1cd87b3d3d12cba15a41b43780 Please note that during this time there may be a delay in sending some emails. https://status.brightsg.com/incident/380865 Fri, 07 Jun 2024 11:00:00 -0000 https://status.brightsg.com/incident/380865#dd94d969a75ca5e51af3d44bcf55d9a022a4c2de85e6c4b683f82df05664dd38 Maintenance completed https://status.brightsg.com/incident/380865 Fri, 07 Jun 2024 08:20:00 -0000 https://status.brightsg.com/incident/380865#634f6ab1d7ad745f56e2ee5504959a2b9007d2992b876f43aed3941abc251b1d This morning, work will be carried out on BrightID to improve functionality. This may intermittently impact the id.brightsg.com application. https://status.brightsg.com/incident/373193 Wed, 22 May 2024 14:57:00 -0000 https://status.brightsg.com/incident/373193#eeb56fdb4fe29861790851a6c156252b64a468793acda134d9704d7f004d144a Earlier issues with BrightPay are now resolved, and full service capability is back available https://status.brightsg.com/incident/321267 Fri, 02 Feb 2024 13:40:00 -0000 https://status.brightsg.com/incident/321267#de98801a47ae7790d1f3f946c19f3e25709d5516095ea70179648e00e8ddf224 Maintenance completed https://status.brightsg.com/incident/321267 Fri, 02 Feb 2024 13:40:00 -0000 https://status.brightsg.com/incident/321267#de98801a47ae7790d1f3f946c19f3e25709d5516095ea70179648e00e8ddf224 Maintenance completed https://status.brightsg.com/incident/321267 Fri, 02 Feb 2024 13:10:00 -0000 https://status.brightsg.com/incident/321267#471471abf8f814a8cea121b29ca4e77ad9f69bb8b24584f1372fecd680beef25 From 1.10pm this afternoon, Friday February 2nd 2024, we will be deploying a Hotfix to BrightBooks and BrightAP. During this time, the system may be unavailable. https://status.brightsg.com/incident/321267 Fri, 02 Feb 2024 13:10:00 -0000 https://status.brightsg.com/incident/321267#471471abf8f814a8cea121b29ca4e77ad9f69bb8b24584f1372fecd680beef25 From 1.10pm this afternoon, Friday February 2nd 2024, we will be deploying a Hotfix to BrightBooks and BrightAP. During this time, the system may be unavailable. https://status.brightsg.com/incident/256174 Thu, 07 Sep 2023 13:06:00 -0000 https://status.brightsg.com/incident/256174#c128b6fa728b9c05db569447abad848cb44271358164a4ce1408c50b74b56f0d Resolved: The intermittent issues with Connect are now resolved. We continue to closely monitor the service for any reoccurrence. https://status.brightsg.com/incident/256174 Thu, 07 Sep 2023 09:11:00 -0000 https://status.brightsg.com/incident/256174#2ee05bc2461fbc2005a042a2e2a18af415c15cfee52da2d2c98d9e8ee955717b Monitoring: We are continuing to monitor the Connect service over the next few hours to ensure consistency and availability. https://status.brightsg.com/incident/256174 Thu, 07 Sep 2023 08:51:00 -0000 https://status.brightsg.com/incident/256174#6896e071bd5b5a68b995e20dffd12b017937620425fc6b629d6407d295c75cae Unfortunately at present we are having intermittent issues with Connect. We are looking at this urgently and hope to have this resolved as soon as possible. https://status.brightsg.com/incident/255663 Wed, 06 Sep 2023 09:51:00 -0000 https://status.brightsg.com/incident/255663#ffb6fb274cf5b65a41519c9a3d120a485ea2edd160c9a2e9ad85eb0bd2f86305 Resolved: Intermittent issues with Connect have now been resolved. Thank you for your patience. https://status.brightsg.com/incident/255663 Wed, 06 Sep 2023 08:56:00 -0000 https://status.brightsg.com/incident/255663#2f28d570fc92f49ca057300d3798a05b0ee484955a22253262fc5f1cde5ef110 Unfortunately at present we are having intermittent issues with Connect. We are looking at this urgently and hope to have this resolved as soon as possible https://status.brightsg.com/incident/232807 Sat, 15 Jul 2023 12:00:00 -0000 https://status.brightsg.com/incident/232807#f1c7ba794232c514831a7209d9dd67bf3c3a49414cc969033a70de2cbbbaed52 Maintenance completed https://status.brightsg.com/incident/232807 Sat, 15 Jul 2023 06:00:00 -0000 https://status.brightsg.com/incident/232807#8d46645db0fdb53988a69d30b115a44f694d06b03e408ec3343a9db6c4c8488c We want to make you aware that this Saturday, 15th July, there will be scheduled down time for BrightTax and BTCSoftware Solution cloud platform. This will take place between 7:00 am and 1:00 pm (BST). We will be using this time to perform critical maintenance to the software. During this maintenance window, access to BrightTax and BTCSoftware Solution cloud platform will be paused. Once the maintenance activities are completed, all our services will resume to normal and you will be able to access the software without issue. https://status.brightsg.com/incident/229475 Sun, 09 Jul 2023 06:30:00 -0000 https://status.brightsg.com/incident/229475#1300c76d6b9270e3d35994e9e2b1fca3b2941b9f223902c8502f0c35620b9725 Maintenance completed https://status.brightsg.com/incident/229475 Sun, 09 Jul 2023 06:30:00 -0000 https://status.brightsg.com/incident/229475#1300c76d6b9270e3d35994e9e2b1fca3b2941b9f223902c8502f0c35620b9725 Maintenance completed https://status.brightsg.com/incident/229475 Sun, 09 Jul 2023 04:30:00 -0000 https://status.brightsg.com/incident/229475#aa1421a1631c535ad1f0abdb3d7bb0524399f1ddb5c88927d2c195e3b17dcb75 Sunday morning, we will be performing some key systems maintenance on the Surf suite of products. During this time, you may lose connection. https://status.brightsg.com/incident/229475 Sun, 09 Jul 2023 04:30:00 -0000 https://status.brightsg.com/incident/229475#aa1421a1631c535ad1f0abdb3d7bb0524399f1ddb5c88927d2c195e3b17dcb75 Sunday morning, we will be performing some key systems maintenance on the Surf suite of products. During this time, you may lose connection. https://status.brightsg.com/incident/220581 Fri, 16 Jun 2023 06:30:00 -0000 https://status.brightsg.com/incident/220581#f25971ff240301b06db07b01946aaff6f4aeb3709b2e74551a5b08f67c4affb4 Maintenance completed https://status.brightsg.com/incident/220581 Fri, 16 Jun 2023 06:30:00 -0000 https://status.brightsg.com/incident/220581#f25971ff240301b06db07b01946aaff6f4aeb3709b2e74551a5b08f67c4affb4 Maintenance completed https://status.brightsg.com/incident/220581 Fri, 16 Jun 2023 06:00:00 -0000 https://status.brightsg.com/incident/220581#62ff319005486d2514bfb6dee114abd74a506f5d05413a4ba44676fd3326cbe0 Scheduled monthly release deployment(s) to Surf systems. https://status.brightsg.com/incident/220581 Fri, 16 Jun 2023 06:00:00 -0000 https://status.brightsg.com/incident/220581#62ff319005486d2514bfb6dee114abd74a506f5d05413a4ba44676fd3326cbe0 Scheduled monthly release deployment(s) to Surf systems. https://status.brightsg.com/incident/219116 Mon, 12 Jun 2023 11:44:00 -0000 https://status.brightsg.com/incident/219116#4764071c3b9b0acce85b12537e9821fb134a384f1acc3bc9f4c7aed2d3395173 Resolved: we have now resolved the system issue impacting Connect. https://status.brightsg.com/incident/219116 Mon, 12 Jun 2023 11:31:00 -0000 https://status.brightsg.com/incident/219116#3cf5133f2fa85555ff15c5f3eaa01c02497c32adf418815e9376ea0bd320aa27 Investigating: we are currently investigating downtime with the Connect application. Our engineers are currently working to identify and resolve. https://status.brightsg.com/incident/216879 Wed, 07 Jun 2023 08:00:00 -0000 https://status.brightsg.com/incident/216879#017713f6338ac5ab337ff56a3bbe2b995ac070b056d45f966cc9e0d9595ed93e Maintenance completed https://status.brightsg.com/incident/216879 Tue, 06 Jun 2023 17:00:00 -0000 https://status.brightsg.com/incident/216879#0848b33be1020592b4fe383605923caafbb7a215de234a31dcbe799aa1eb5ec9 We are migrating the MyESS service to Azure. https://status.brightsg.com/incident/210473 Wed, 24 May 2023 09:25:00 -0000 https://status.brightsg.com/incident/210473#a91e53b18828b21fcfe9851f3238d381a4ee3191810f9bae28a86d7312b5efc4 Resolved: performance issues have been resolved and remain actively monitored. https://status.brightsg.com/incident/210473 Tue, 23 May 2023 09:35:00 -0000 https://status.brightsg.com/incident/210473#75da1908697db8732623e0047c499da7a2508bd34063577f16925ed44684cd0f Monitoring - we are continuing to monitor performance levels across the Surf suite of products today. https://status.brightsg.com/incident/210473 Mon, 22 May 2023 09:11:00 -0000 https://status.brightsg.com/incident/210473#939ad5be2a7bff560dc9aff1041d34dc1f9bb1fdae076e12811331878da0590f We are currently investigating some reports of performance degradation for some specific Surf Accounts Production functions. We will continue to monitor throughout the day. https://status.brightsg.com/incident/200979 Fri, 28 Apr 2023 06:30:00 -0000 https://status.brightsg.com/incident/200979#480ca430d2a6ff27ec52c64a3a9219f3b355f71096a1ba6e179feb7ad06200d6 Maintenance completed https://status.brightsg.com/incident/200979 Fri, 28 Apr 2023 06:30:00 -0000 https://status.brightsg.com/incident/200979#480ca430d2a6ff27ec52c64a3a9219f3b355f71096a1ba6e179feb7ad06200d6 Maintenance completed https://status.brightsg.com/incident/200979 Fri, 28 Apr 2023 06:00:00 -0000 https://status.brightsg.com/incident/200979#3d26a7c4a9fb7d5f26360fb046e31841e194b026e4f9a0a208cefc91758bc1db Deployment of latest functionality and feature upgrades to our Surf suite of products. https://status.brightsg.com/incident/200979 Fri, 28 Apr 2023 06:00:00 -0000 https://status.brightsg.com/incident/200979#3d26a7c4a9fb7d5f26360fb046e31841e194b026e4f9a0a208cefc91758bc1db Deployment of latest functionality and feature upgrades to our Surf suite of products. https://status.brightsg.com/incident/190101 Wed, 29 Mar 2023 05:00:00 -0000 https://status.brightsg.com/incident/190101#757a95c8a3cb40b334d4b4c924c7ba7302dd2d297f9500da2747223d56c55a26 Maintenance completed https://status.brightsg.com/incident/190101 Wed, 29 Mar 2023 04:30:00 -0000 https://status.brightsg.com/incident/190101#d5be5ad0a743b3ce003d00bc9d45224d3b0144de5091524b8b9de84bf4b486b9 A minor code update is scheduled for deployment that could impact some Surf Accounts Production functionality. Systems will remain up and available. https://status.brightsg.com/incident/142220 Tue, 06 Dec 2022 13:10:00 -0000 https://status.brightsg.com/incident/142220#c6b3254f69be21cc077086e2765c9f3f6a62de9a184bf9a79fbf1a64ec39f22b Maintenance completed https://status.brightsg.com/incident/142220 Tue, 06 Dec 2022 12:50:00 -0000 https://status.brightsg.com/incident/142220#8f3ecf405ee1163966979ff1e92111f71836bd8775f4184eb6e16dd0f763b1d8 A minor AP fix release will be deployed today at 1pm