Incidents reported on status page for Bright Software Group https://status.brightsg.com/ https://d1lppblt9t2x15.cloudfront.net/logos/819bdf37e1172a4e83af48b6cecf1b9e.png https://status.brightsg.com/ en https://status.brightsg.com/incident/876375 Wed, 22 Apr 2026 16:08:00 -0000 https://status.brightsg.com/incident/876375#fad2829a7fa7fb6722583569a3319373b74f169daaeb13c2502a246292b7aefd The Client Portal is now available to all users. https://status.brightsg.com/ Wed, 22 Apr 2026 14:05:45 +0000 https://status.brightsg.com/#84eced37638e8fd8ad39caafa4133b0b6cbd76791cabe5a051667f09fd42d55e BrightHub recovered https://status.brightsg.com/ Wed, 22 Apr 2026 14:03:14 +0000 https://status.brightsg.com/#84eced37638e8fd8ad39caafa4133b0b6cbd76791cabe5a051667f09fd42d55e BrightHub went down https://status.brightsg.com/ Wed, 22 Apr 2026 11:47:56 +0000 https://status.brightsg.com/#67653a9773f1f1b2ca7784cea5ec3fc25b0ecd82e19de715a89e9a2b6b74f49b BrightHub recovered https://status.brightsg.com/ Wed, 22 Apr 2026 11:42:13 +0000 https://status.brightsg.com/#67653a9773f1f1b2ca7784cea5ec3fc25b0ecd82e19de715a89e9a2b6b74f49b BrightHub went down https://status.brightsg.com/ Wed, 22 Apr 2026 11:14:52 +0000 https://status.brightsg.com/#f4f36544b8f730e8b9d1e92a537840313a491550b52521e167d62b664b8f2862 BrightHub recovered https://status.brightsg.com/ Wed, 22 Apr 2026 11:09:45 +0000 https://status.brightsg.com/#f4f36544b8f730e8b9d1e92a537840313a491550b52521e167d62b664b8f2862 BrightHub went down https://status.brightsg.com/incident/876375 Wed, 22 Apr 2026 08:52:00 -0000 https://status.brightsg.com/incident/876375#c78aebc34c0e510b197325b895a7988368e2f64aa86bf4ca3faa272b952ea8ef We expect to resolve access for the few remaining Client Portal accounts by 5pm today. https://status.brightsg.com/incident/876375 Tue, 21 Apr 2026 17:32:00 -0000 https://status.brightsg.com/incident/876375#abcd3c2c427f5bdda9d104272f48b5206a1bb189dab8a98e52df86bbc25ebe79 All but a handful of accounts can now access the portal. Further action to enable the remaining few will be taken tomorrow morning. https://status.brightsg.com/incident/876375 Tue, 21 Apr 2026 16:35:00 -0000 https://status.brightsg.com/incident/876375#267265009b968a33ba8dc776e57c98ee2d9876c4e57f7c406db09ac2c3b41676 The team is continuing its remedial actions. The portal is being re-enabled for all but a small handful of client account. https://status.brightsg.com/incident/876375 Tue, 21 Apr 2026 13:41:00 -0000 https://status.brightsg.com/incident/876375#83af9d8f121d988d0c0fb4b1be380bfd2f73dd1ba872838f1bbca34a21837d51 The team have re-enabled the portal for the majority of users. Further remediation activities are ongoing ahead of re-enabling for the remaining users. https://status.brightsg.com/incident/876375 Tue, 21 Apr 2026 12:10:00 -0000 https://status.brightsg.com/incident/876375#c11fb8460d61eb74eaed8db7b8a3b5a6e73348a2fd53c2a21fce03511cf2fca9 The team have identified a root cause and have applied a fix. The team are performing further remediation activities ahead of re-enabling the portal, https://status.brightsg.com/incident/876375 Tue, 21 Apr 2026 09:44:00 -0000 https://status.brightsg.com/incident/876375#a6cf6c7f7b8acf598d18d4d19cadb8148b3c274a20c7908a2e8fe3c923a02304 The team have temporarily deactivated the portal whilst they continue to investigate. https://status.brightsg.com/incident/876375 Tue, 21 Apr 2026 09:12:00 -0000 https://status.brightsg.com/incident/876375#7aebc29c76aeffc3b08d1f44dcedc00c8809365667be0a85f2a9e3ee7a75261f The team are currently investigating an issue with BrightManager Client Portal. https://status.brightsg.com/ Fri, 17 Apr 2026 07:05:40 +0000 https://status.brightsg.com/#75b8a7ea5ae2479b69cbc81fd0092787023e9e26d6c4e6e0edc01d2053340316 BrightHub recovered https://status.brightsg.com/ Fri, 17 Apr 2026 07:02:38 +0000 https://status.brightsg.com/#75b8a7ea5ae2479b69cbc81fd0092787023e9e26d6c4e6e0edc01d2053340316 BrightHub went down https://status.brightsg.com/ Wed, 15 Apr 2026 07:08:31 +0000 https://status.brightsg.com/#0cc0ddbbdcdc85842ed2664e67022a5879736df48d316b286efe41ce8c4a0f32 BrightID recovered https://status.brightsg.com/ Wed, 15 Apr 2026 07:04:54 +0000 https://status.brightsg.com/#1e7e6ec4c031013ba31847a0eac5793d47ce12d1ba67ebf7028c7cc1cc70cc8b BrightHub recovered https://status.brightsg.com/ Wed, 15 Apr 2026 07:02:35 +0000 https://status.brightsg.com/#1e7e6ec4c031013ba31847a0eac5793d47ce12d1ba67ebf7028c7cc1cc70cc8b BrightHub went down https://status.brightsg.com/ Wed, 15 Apr 2026 07:02:30 +0000 https://status.brightsg.com/#0cc0ddbbdcdc85842ed2664e67022a5879736df48d316b286efe41ce8c4a0f32 BrightID went down https://status.brightsg.com/ Fri, 10 Apr 2026 23:06:19 +0000 https://status.brightsg.com/#dc9262213a6201e1ab80cf5c659f97d7410cd6792ba14194c653b5f69b88a352 BrightPropose recovered https://status.brightsg.com/ Fri, 10 Apr 2026 23:04:14 +0000 https://status.brightsg.com/#dc9262213a6201e1ab80cf5c659f97d7410cd6792ba14194c653b5f69b88a352 BrightPropose went down https://status.brightsg.com/ Wed, 08 Apr 2026 10:49:28 +0000 https://status.brightsg.com/#c09f1c6b225ab7988ba1833dba6d8e40a9fdb72dc62d0bdd116e4ad7b86f18d6 BrightManager recovered https://status.brightsg.com/ Wed, 08 Apr 2026 10:44:27 +0000 https://status.brightsg.com/#c09f1c6b225ab7988ba1833dba6d8e40a9fdb72dc62d0bdd116e4ad7b86f18d6 BrightManager went down https://status.brightsg.com/incident/862516 Wed, 08 Apr 2026 09:43:00 -0000 https://status.brightsg.com/incident/862516#5b4a45cecf437216e90196617d5d02f9d39ad621816dba48c210cdc16439fc33 We have resolved the issues. The team will continue to monitor and improve the portal. https://status.brightsg.com/ Mon, 06 Apr 2026 04:28:59 +0000 https://status.brightsg.com/#12f57db7e86352e67ffb38bb8f1a74395b3a744b0bce1f02644b812368a7d7c7 BrightAP recovered https://status.brightsg.com/ Mon, 06 Apr 2026 04:27:46 +0000 https://status.brightsg.com/#12f57db7e86352e67ffb38bb8f1a74395b3a744b0bce1f02644b812368a7d7c7 BrightAP went down https://status.brightsg.com/incident/862516 Thu, 02 Apr 2026 10:28:00 -0000 https://status.brightsg.com/incident/862516#185051732c0809476a8c12f120efffde7a21d9999ec7ac360ecaac29be96e4d0 The portal has been updated so that documents are now fully visible. Some issues persist with being able to download them. The team are preparing a fix. https://status.brightsg.com/incident/862516 Wed, 01 Apr 2026 17:58:00 -0000 https://status.brightsg.com/incident/862516#74502edd672eca9ba2fa070df8691289c6397c8769a7738cb4f0ba0384ed618d The team have applied a change and are monitoring the impact. Full functionality in the portal will be re-enabled in the morning. https://status.brightsg.com/incident/862516 Wed, 01 Apr 2026 16:21:00 -0000 https://status.brightsg.com/incident/862516#3d81949f3915734e4cbee06d48e5fe17a2a0c1e20296e31009fbdf47a56260d8 We have re-enabled the portal for employees and clients. HR Resources are currently only accessible in BrightPay, but are not available in the portals. https://status.brightsg.com/incident/862516 Wed, 01 Apr 2026 15:46:00 -0000 https://status.brightsg.com/incident/862516#1d501ef865880746896cf26f462ce33e74d58f6a20a0f84d57930e0fb3e9af63 Our engineering teams have identified the root cause and are preparing mitigating steps. https://status.brightsg.com/incident/862516 Wed, 01 Apr 2026 15:29:00 -0000 https://status.brightsg.com/incident/862516#9d7216c6a1a4e54f1d14c1ada64eaf473c7415179cfe2217901ac053aaa00608 We appreciate your patience and understanding while we continue to investigate an issue with the Employee and Client Portals. https://status.brightsg.com/incident/862516 Wed, 01 Apr 2026 14:06:00 -0000 https://status.brightsg.com/incident/862516#1e3567b1d597bd858ef3b7cf462da914c22ac572fa4d0f2b8ac8384b572bae27 We are currently investigating an issue with BrightPay and have temporarily restricted some levels of access. https://status.brightsg.com/ Wed, 01 Apr 2026 14:03:28 +0000 https://status.brightsg.com/#348afa3b1832263e60c797c2129261633b3249a7e9346f0061716e90398179ed BrightManager recovered https://status.brightsg.com/ Wed, 01 Apr 2026 14:01:50 +0000 https://status.brightsg.com/#348afa3b1832263e60c797c2129261633b3249a7e9346f0061716e90398179ed BrightManager went down https://status.brightsg.com/ Tue, 31 Mar 2026 07:17:30 +0000 https://status.brightsg.com/#cc0d0e8eeb0adc05f715cbad5da2f570e365e2d7eb0454c7729f263e0dc59fb2 BrightManager recovered https://status.brightsg.com/ Tue, 31 Mar 2026 07:10:44 +0000 https://status.brightsg.com/#18032b681d1ee39d8b5e1c8f1141746489740989e8f69c828df320e69c56b102 BrightHub recovered https://status.brightsg.com/ Tue, 31 Mar 2026 07:07:34 +0000 https://status.brightsg.com/#18032b681d1ee39d8b5e1c8f1141746489740989e8f69c828df320e69c56b102 BrightHub went down https://status.brightsg.com/ Tue, 31 Mar 2026 07:05:48 +0000 https://status.brightsg.com/#637c8d8d926023f6070ebd271f70ebec8ad5bb5dca384cb64755ddbeb814c08b BrightHub recovered https://status.brightsg.com/ Tue, 31 Mar 2026 07:02:40 +0000 https://status.brightsg.com/#637c8d8d926023f6070ebd271f70ebec8ad5bb5dca384cb64755ddbeb814c08b BrightHub went down https://status.brightsg.com/ Tue, 31 Mar 2026 02:20:29 +0000 https://status.brightsg.com/#cc0d0e8eeb0adc05f715cbad5da2f570e365e2d7eb0454c7729f263e0dc59fb2 BrightManager went down https://status.brightsg.com/ Mon, 30 Mar 2026 19:35:35 +0000 https://status.brightsg.com/#1a58bd5d9d2c9288e60e6fcdc7e13759a06f275ad3e4b9ff59bfae39eca78a6c BrightManager recovered https://status.brightsg.com/ Mon, 30 Mar 2026 19:22:31 +0000 https://status.brightsg.com/#1a58bd5d9d2c9288e60e6fcdc7e13759a06f275ad3e4b9ff59bfae39eca78a6c BrightManager went down https://status.brightsg.com/ Mon, 30 Mar 2026 10:10:51 +0000 https://status.brightsg.com/#91dffa05743bf568b6abd72fe4f26faf00f51fe794640d25a57e58e306429925 BrightHub recovered https://status.brightsg.com/ Mon, 30 Mar 2026 10:08:40 +0000 https://status.brightsg.com/#91dffa05743bf568b6abd72fe4f26faf00f51fe794640d25a57e58e306429925 BrightHub went down https://status.brightsg.com/ Mon, 30 Mar 2026 08:49:45 +0000 https://status.brightsg.com/#4543439a89e5103546a556d51359ffa2803e4141e41f86963295c3f7efbc842d BrightHub recovered https://status.brightsg.com/ Mon, 30 Mar 2026 08:47:38 +0000 https://status.brightsg.com/#4543439a89e5103546a556d51359ffa2803e4141e41f86963295c3f7efbc842d BrightHub went down https://status.brightsg.com/ Fri, 27 Mar 2026 14:29:29 +0000 https://status.brightsg.com/#b2828f1c2a0e92abc99c64113a8eff1f28695b4c1374dc026388147ee27f65d6 BrightManager recovered https://status.brightsg.com/ Fri, 27 Mar 2026 14:26:29 +0000 https://status.brightsg.com/#b2828f1c2a0e92abc99c64113a8eff1f28695b4c1374dc026388147ee27f65d6 BrightManager went down https://status.brightsg.com/ Thu, 26 Mar 2026 08:05:39 +0000 https://status.brightsg.com/#c7772529e4409c76986022af90f33cde46443636518fba68c295e158d8bb2a85 BrightHub recovered https://status.brightsg.com/ Thu, 26 Mar 2026 08:02:37 +0000 https://status.brightsg.com/#c7772529e4409c76986022af90f33cde46443636518fba68c295e158d8bb2a85 BrightHub went down https://status.brightsg.com/ Thu, 26 Mar 2026 06:26:13 +0000 https://status.brightsg.com/#59c7fe00c8b3552795efc54ebecb22b2b9c52df9920e37ebe6351115fcc9b5e0 Inform Direct recovered https://status.brightsg.com/ Thu, 26 Mar 2026 06:23:37 +0000 https://status.brightsg.com/#59c7fe00c8b3552795efc54ebecb22b2b9c52df9920e37ebe6351115fcc9b5e0 Inform Direct went down https://status.brightsg.com/ Tue, 24 Mar 2026 12:46:33 +0000 https://status.brightsg.com/#8e6ea257c28cc157752ee23380d224bb54e3c6b6903398159b60c68c9e8a6e09 MyWorkpapers recovered https://status.brightsg.com/ Tue, 24 Mar 2026 12:41:29 +0000 https://status.brightsg.com/#8e6ea257c28cc157752ee23380d224bb54e3c6b6903398159b60c68c9e8a6e09 MyWorkpapers went down https://status.brightsg.com/ Fri, 20 Mar 2026 23:06:19 +0000 https://status.brightsg.com/#a7cb2d92fbc1ddf6db82df80f12196b18b5b00b536682521ddb41d59aac3f991 BrightPropose recovered https://status.brightsg.com/ Fri, 20 Mar 2026 23:04:20 +0000 https://status.brightsg.com/#a7cb2d92fbc1ddf6db82df80f12196b18b5b00b536682521ddb41d59aac3f991 BrightPropose went down https://status.brightsg.com/ Fri, 20 Mar 2026 14:13:15 +0000 https://status.brightsg.com/#5e3696d19579f5f3139e233046558e223fd82dbac911015f2a4c8abb8568be19 BrightCoSec recovered https://status.brightsg.com/ Fri, 20 Mar 2026 13:49:09 +0000 https://status.brightsg.com/#5e3696d19579f5f3139e233046558e223fd82dbac911015f2a4c8abb8568be19 BrightCoSec went down https://status.brightsg.com/ Fri, 20 Mar 2026 10:50:33 +0000 https://status.brightsg.com/#9b11406e5c162e5d1855da48ceac59da9f6111bbb764d14252101f4f37b361a9 myess.ie recovered https://status.brightsg.com/ Fri, 20 Mar 2026 10:46:22 +0000 https://status.brightsg.com/#9b11406e5c162e5d1855da48ceac59da9f6111bbb764d14252101f4f37b361a9 myess.ie went down https://status.brightsg.com/ Fri, 20 Mar 2026 08:05:41 +0000 https://status.brightsg.com/#cb35fd64f08e4d9ee7f8563fbc1ee3385e894e1a2f86841423f2fffae41b2949 BrightHub recovered https://status.brightsg.com/ Fri, 20 Mar 2026 08:02:33 +0000 https://status.brightsg.com/#cb35fd64f08e4d9ee7f8563fbc1ee3385e894e1a2f86841423f2fffae41b2949 BrightHub went down https://status.brightsg.com/ Thu, 19 Mar 2026 14:43:46 +0000 https://status.brightsg.com/#335f6e54d927701a3f1204fe620132c7596fb281718f45fb2b5f369ad2247ddb BrightManager recovered https://status.brightsg.com/ Thu, 19 Mar 2026 14:42:13 +0000 https://status.brightsg.com/#335f6e54d927701a3f1204fe620132c7596fb281718f45fb2b5f369ad2247ddb BrightManager went down https://status.brightsg.com/ Thu, 19 Mar 2026 14:39:51 +0000 https://status.brightsg.com/#2cf0cafed8f730eab18803d83a4475125286a40cc6104b4c724a4f383fd16234 BrightManager recovered https://status.brightsg.com/ Thu, 19 Mar 2026 14:24:33 +0000 https://status.brightsg.com/#2cf0cafed8f730eab18803d83a4475125286a40cc6104b4c724a4f383fd16234 BrightManager went down https://status.brightsg.com/ Sun, 15 Mar 2026 02:50:38 +0000 https://status.brightsg.com/#c89dff4fa60346312ad75bd0c60c6f67ead43990019fba163954f80e083f709e myess.ie recovered https://status.brightsg.com/ Sun, 15 Mar 2026 02:45:47 +0000 https://status.brightsg.com/#c89dff4fa60346312ad75bd0c60c6f67ead43990019fba163954f80e083f709e myess.ie went down https://status.brightsg.com/ Wed, 11 Mar 2026 10:35:51 +0000 https://status.brightsg.com/#a6e6caacd23029f2668e17c1f841a1ff8ea1dab195cd2383684831d32693ba24 BrightCIS recovered https://status.brightsg.com/ Wed, 11 Mar 2026 10:31:50 +0000 https://status.brightsg.com/#a6e6caacd23029f2668e17c1f841a1ff8ea1dab195cd2383684831d32693ba24 BrightCIS went down https://status.brightsg.com/ Mon, 02 Mar 2026 20:18:26 +0000 https://status.brightsg.com/#32a25f00ef77e72dc58805f99ac834e7a7a12d869b2093fd89eae87132eb134b MyWorkpapers recovered https://status.brightsg.com/ Mon, 02 Mar 2026 20:09:28 +0000 https://status.brightsg.com/#32a25f00ef77e72dc58805f99ac834e7a7a12d869b2093fd89eae87132eb134b MyWorkpapers went down https://status.brightsg.com/incident/834994 Fri, 27 Feb 2026 09:39:00 -0000 https://status.brightsg.com/incident/834994#76c726ca4fb72b50ff00a88f0f026b8522938b3618060b751dd6b859a4ab8811 The team have increased capacity to the affected services and the issue has resolved. The team will continue to monitor. https://status.brightsg.com/incident/834992 Fri, 27 Feb 2026 09:38:00 -0000 https://status.brightsg.com/incident/834992#0919ba1cd975b44ee4ab30400c62a390735ea623da9bfa9f2a7e81547cb1e585 We have identified the cause and applied a fix which has restore service. The team will continue to monitor. https://status.brightsg.com/incident/834994 Fri, 27 Feb 2026 09:30:00 -0000 https://status.brightsg.com/incident/834994#64577915cdaef49cc90eafed852e00fd101d25e9afd6368fdb04c288d48a034a The team have applied a fix and are monitoring. https://status.brightsg.com/incident/834992 Fri, 27 Feb 2026 09:28:00 -0000 https://status.brightsg.com/incident/834992#f0e12c035cc4445280a717f88ce840e2563a23ba9263fd920bb14ff264cef556 The team are applying a fix to the issue. https://status.brightsg.com/ Thu, 26 Feb 2026 08:05:40 +0000 https://status.brightsg.com/#e8912191c7860b5b5e698c05a01de84fa6bb2598cdeff438038d4010a30b29ba BrightHub recovered https://status.brightsg.com/ Thu, 26 Feb 2026 08:02:40 +0000 https://status.brightsg.com/#e8912191c7860b5b5e698c05a01de84fa6bb2598cdeff438038d4010a30b29ba BrightHub went down https://status.brightsg.com/ Thu, 26 Feb 2026 06:26:51 +0000 https://status.brightsg.com/#7c67fc561fd0b49eac0a3e65c9b85f4e32efb79ef3aea5a3649e728a26a845c8 Inform Direct recovered https://status.brightsg.com/ Thu, 26 Feb 2026 06:23:21 +0000 https://status.brightsg.com/#7c67fc561fd0b49eac0a3e65c9b85f4e32efb79ef3aea5a3649e728a26a845c8 Inform Direct went down https://status.brightsg.com/ Wed, 18 Feb 2026 20:11:48 +0000 https://status.brightsg.com/#b15224c234723296834b4ffcf5ed7215ec46866ea2233f1830f75db174ddae87 Inform Direct recovered https://status.brightsg.com/ Wed, 18 Feb 2026 20:08:49 +0000 https://status.brightsg.com/#b15224c234723296834b4ffcf5ed7215ec46866ea2233f1830f75db174ddae87 Inform Direct went down https://status.brightsg.com/ Tue, 17 Feb 2026 11:22:15 +0000 https://status.brightsg.com/#cfcc02aa76a87a6f650e81b4517e1e37569b4da620c19ec260bc69a669095455 BrightPropose recovered https://status.brightsg.com/ Tue, 17 Feb 2026 11:15:34 +0000 https://status.brightsg.com/#cfcc02aa76a87a6f650e81b4517e1e37569b4da620c19ec260bc69a669095455 BrightPropose went down https://status.brightsg.com/ Tue, 17 Feb 2026 10:52:23 +0000 https://status.brightsg.com/#950a48fb803a6b53fc1eba5de1f0cf976b91afddf5099e5872eb2987099f6f09 BrightPropose recovered https://status.brightsg.com/ Tue, 17 Feb 2026 10:48:45 +0000 https://status.brightsg.com/#950a48fb803a6b53fc1eba5de1f0cf976b91afddf5099e5872eb2987099f6f09 BrightPropose went down https://status.brightsg.com/ Tue, 17 Feb 2026 07:42:03 +0000 https://status.brightsg.com/#84ba562be1ebc1d6b502418a3f466b524264c4be58b583eb28a6e42ba3e8cd48 Inform Direct recovered https://status.brightsg.com/ Tue, 17 Feb 2026 07:34:46 +0000 https://status.brightsg.com/#84ba562be1ebc1d6b502418a3f466b524264c4be58b583eb28a6e42ba3e8cd48 Inform Direct went down https://status.brightsg.com/ Thu, 12 Feb 2026 22:07:25 +0000 https://status.brightsg.com/#c71da0d0c7d425e618de6e758fbe963565a8edf537ff1c989e1492c7fdf23d73 fortigate.brightsg.com recovered https://status.brightsg.com/ Thu, 12 Feb 2026 22:04:19 +0000 https://status.brightsg.com/#c71da0d0c7d425e618de6e758fbe963565a8edf537ff1c989e1492c7fdf23d73 fortigate.brightsg.com went down https://status.brightsg.com/ Mon, 09 Feb 2026 09:29:31 +0000 https://status.brightsg.com/#c2020e2b09300bf238735668c3f9ed4a2d838fb5b058a51f3fa7a81d1726960a fortigate.brightsg.com recovered https://status.brightsg.com/incident/821601 Mon, 09 Feb 2026 09:21:00 -0000 https://status.brightsg.com/incident/821601#b22ed2f7f9adab0b5d6304d0ca920788a29acfd34dd940a7d17a0dbb513ae8ad Access issues are currently resolved but we continue to monitor with Fortinet Support. https://status.brightsg.com/ Mon, 09 Feb 2026 09:14:21 +0000 https://status.brightsg.com/#c2020e2b09300bf238735668c3f9ed4a2d838fb5b058a51f3fa7a81d1726960a fortigate.brightsg.com went down https://status.brightsg.com/ Sat, 07 Feb 2026 15:55:32 +0000 https://status.brightsg.com/#eecc7e7f5c27bd0fea9efffb89ede160a96c19732f4d6048cd86840ee0d5ca71 fortigate.brightsg.com recovered https://status.brightsg.com/ Sat, 07 Feb 2026 15:50:36 +0000 https://status.brightsg.com/#eecc7e7f5c27bd0fea9efffb89ede160a96c19732f4d6048cd86840ee0d5ca71 fortigate.brightsg.com went down https://status.brightsg.com/incident/819347 Fri, 06 Feb 2026 17:00:00 -0000 https://status.brightsg.com/incident/819347#7c5e6705a2eff1e01e07199d61efaeec13a7d9a6a86e61579495ea969b6f86cc Inform Direct will be unavailable while we perform some essential underlying infrastructure maintenanc. https://status.brightsg.com/ Thu, 29 Jan 2026 00:18:20 +0000 https://status.brightsg.com/#0447fac920254fc1f4aaf907572bbe000733e6d262c0fa23a01fcc4e326f3758 BrightPropose recovered https://status.brightsg.com/ Thu, 29 Jan 2026 00:15:25 +0000 https://status.brightsg.com/#0447fac920254fc1f4aaf907572bbe000733e6d262c0fa23a01fcc4e326f3758 BrightPropose went down https://status.brightsg.com/incident/811950 Mon, 26 Jan 2026 15:30:00 -0000 https://status.brightsg.com/incident/811950#c5b3dfa8b750c768df0472b3d1636a19497d3805e3c5c3d69ae89682cc477106 Response times have returned to normal ranges. The team have added further capacity to ensure ongoing stability and are closely monitoring performance metrics. https://status.brightsg.com/incident/811950 Mon, 26 Jan 2026 14:22:00 -0000 https://status.brightsg.com/incident/811950#6796a4227495cb558b8559989327e99d34187cde931d45b4dbcd4ffbac144458 Remedial action has pushed average response times down to normal ranges. The team are monitoring and planning further actions. https://status.brightsg.com/incident/811950 Mon, 26 Jan 2026 13:20:00 -0000 https://status.brightsg.com/incident/811950#1541ff8504974635e72e56b86d6cd471e84077d432f33709519973380a9adf33 More resources have been added to attempt to alleviate the issue whilst the team investigate the root cause of the problem https://status.brightsg.com/incident/811950 Mon, 26 Jan 2026 12:13:00 -0000 https://status.brightsg.com/incident/811950#7ffef2e15c443512ccdcab1570f7f7d7ddc191b24f5b330ea8883325b8138735 Change applied to BrightID. The team are monitoring. https://status.brightsg.com/incident/811950 Mon, 26 Jan 2026 11:51:00 -0000 https://status.brightsg.com/incident/811950#ee13a8a063c9c2f1768109dbaae8e6dc830c4514c98890229cfc84c195740511 BrightID is experiencing performance degradation as well. The team are applying a change to correct the issue. https://status.brightsg.com/incident/811950 Mon, 26 Jan 2026 11:15:00 -0000 https://status.brightsg.com/incident/811950#e8102a5b15ab8966e9f03bc6d0e832e84070faa0704cfa46e9e6aab8b94d7ee1 BrightPay is currently exhibiting performance degradation. The team are conducting remedial actions https://status.brightsg.com/incident/810326 Fri, 23 Jan 2026 15:55:00 -0000 https://status.brightsg.com/incident/810326#d7cc434f78baf226fea18df207f2c0bd9773480348d3edd05b8faa63c300a9af Performance issues identified with BrightPay have now been resolved. We continue to monitor. https://status.brightsg.com/incident/810326 Fri, 23 Jan 2026 11:58:00 -0000 https://status.brightsg.com/incident/810326#d0f727cf82ef8c19bd1df163cd3dfcad963ee4aa0ebc19b8a6a4b73d3f90ba27 Our team are currently investigating some performance issues across BrightPay. https://status.brightsg.com/incident/803571 Tue, 13 Jan 2026 11:59:00 -0000 https://status.brightsg.com/incident/803571#ad126906ade71e3a73aa98e02a709b0bf3702824cf69837825cfb6acd46d877d Resolved: there are no further reports of any issues with BrightID. However, we will continue to monitor. https://status.brightsg.com/incident/803571 Tue, 13 Jan 2026 09:46:00 -0000 https://status.brightsg.com/incident/803571#5827a4312fcb16bd3491de82d5c8ad8bb6df7e75169f859899e8d4302eb1a13f We are aware of potential issues logging into Bright applications via BrightID, and are currently monitoring the situation https://status.brightsg.com/incident/789122 Fri, 19 Dec 2025 09:02:00 -0000 https://status.brightsg.com/incident/789122#497fe749bddfe367904eae8fb2737f7d17bbb574ce67d564a8bb665bc62eef32 The team have addressed the issues causing the timeouts and will continue to monitor throughout the day. https://status.brightsg.com/incident/789122 Thu, 18 Dec 2025 18:20:00 -0000 https://status.brightsg.com/incident/789122#03f3a857d4b7c076eb1205ccda01bdee0a63136c8750a715a67744eb21d27f21 The issue has abated. The team will make further changes over night to further mitigate. https://status.brightsg.com/incident/789122 Thu, 18 Dec 2025 15:55:00 -0000 https://status.brightsg.com/incident/789122#d25e332651aa6429875a86b51a5ccd27eb57187fe28f04b20d0486a9f50b0163 BrightBooks and BrightAccountsProduction are currently experiencing intermittent issues with timeouts. The team are working to resolve these. https://status.brightsg.com/incident/788135 Wed, 17 Dec 2025 09:27:00 -0000 https://status.brightsg.com/incident/788135#6918b2843962f64c306341e36968b03568ab3eddcb69cc34d294f27102ef5260 The team have deployed a fix and login is now working. The team will continue to monitor. https://status.brightsg.com/incident/788135 Wed, 17 Dec 2025 09:15:00 -0000 https://status.brightsg.com/incident/788135#65948092c65e156c34ed409821fb222409bf6448ea5dac6e4ccd7b61b718710c The team are currently investigating reports of login issues on BrightManager. https://status.brightsg.com/incident/786846 Mon, 15 Dec 2025 13:35:00 -0000 https://status.brightsg.com/incident/786846#c08c1295e65846c075f29dc985b19268ad61b69e2e6505fe899d80a519b3909f This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. We will continue to monitor. A detailed root cause analysis will be shared as soon as it is available. https://status.brightsg.com/incident/786846 Mon, 15 Dec 2025 13:11:00 -0000 https://status.brightsg.com/incident/786846#dd67aa89bac60d8550a25d35390aa115e66f85360737b7380949b4f2e215c581 We are investigating reports of impacted performance for Bright Hub https://status.brightsg.com/incident/782320 Mon, 08 Dec 2025 17:22:00 -0000 https://status.brightsg.com/incident/782320#95a45c91f0b379ceeecd58481f38064af30b4f9776169b639830b0ccc1e41576 Service has been restored. The team will continue to monitor. https://status.brightsg.com/incident/782320 Mon, 08 Dec 2025 17:18:00 -0000 https://status.brightsg.com/incident/782320#291d555dee6eef8b6053f0ad3d08377cf962569f94f6e09078489c9801919b19 We have identified a potential root cause and have carried out remedial action. We are seeing service return to normal. The team are monitoring. https://status.brightsg.com/incident/782320 Mon, 08 Dec 2025 16:31:00 -0000 https://status.brightsg.com/incident/782320#ba4d158c8067ac22c4ef198cab58bd4bdf5ccdf1d743a786a403d64ca2b56187 Our development team are continuing to investigate the issue and will restore service as soon as possible. https://status.brightsg.com/incident/782320 Mon, 08 Dec 2025 15:18:00 -0000 https://status.brightsg.com/incident/782320#36c9c970cebe9cabf485cc791a684d0115b6ab80f75ead3eb0721f169b4b3bbe Our development team is still working to restore full service as quickly as possible. Please note that this is an internal technical issue. https://status.brightsg.com/incident/782320 Mon, 08 Dec 2025 14:47:00 -0000 https://status.brightsg.com/incident/782320#8cd8a663947700ecaa71d974b0703a423ce8974151ef3edf6296febb99cd7ac1 We are currently aware that some customers are experiencing difficulties accessing BrightManager. Our development team is actively investigating the issue and working to restore full service as quickly as possible. https://status.brightsg.com/incident/780630 Fri, 05 Dec 2025 09:20:00 -0000 https://status.brightsg.com/incident/780630#a0d0db54d4f86757f97a78e9aa3607f8db5ff8952d439d2e14111f524bd25208 Cloudflare have resolved their issue and logos should now display correctly. https://status.brightsg.com/incident/780630 Fri, 05 Dec 2025 09:11:00 -0000 https://status.brightsg.com/incident/780630#c35309472f7a19c96a1194b76d133bc80577349a3d4b3fdb991496f2129f5a51 An issue with Cloudflare is causing errors when viewing logos in BrightPay. The team are investigating. https://status.brightsg.com/incident/778852 Wed, 03 Dec 2025 10:58:00 -0000 https://status.brightsg.com/incident/778852#a40f0e4a316f6e672fb861d602396863b58460fa74d20456361963bef14dfd5e We have resolved an intermittent issue on BrightManager causing errors. The team continues to monitor. https://status.brightsg.com/incident/775310 Fri, 28 Nov 2025 06:00:00 -0000 https://status.brightsg.com/incident/775310#5a8e9a4f824fb38fcc54884063b602b88cd728206ffc4487208593182051310b The BrightBooks and BrightAP services will be undergoing scheduled maintenance on 28th Nov between 06h00 and 07h30. During this time, the service will not be available. https://status.brightsg.com/incident/768957 Tue, 18 Nov 2025 15:06:00 -0000 https://status.brightsg.com/incident/768957#7a79860067c1652ec5049088e36d2813c5ec0ad24d6d142693ba038f8b010df6 Upstream global Cloudflare issues are reported as resolved, however, we will continue to monitor for any impact on Bright systems. https://status.brightsg.com/incident/764885 Tue, 18 Nov 2025 07:00:00 -0000 https://status.brightsg.com/incident/764885#c3cc6755cccfc08ef02bc7fbc492b9054b28df98e2baf2d87bf7a688743fbbd7 Bright Books and AP will be unavailable during routine deployment of latest features https://status.brightsg.com/incident/763921 Mon, 17 Nov 2025 17:30:00 -0000 https://status.brightsg.com/incident/763921#c174d782b76c74c12fcf0bfec3d8db65c68d95a5e8d052368885996b89182bb2 Inform Direct will be unavailable while Companies House deploy their ECCT Act changes for the 18th November. https://status.brightsg.com/incident/753857 Wed, 29 Oct 2025 16:05:00 -0000 https://status.brightsg.com/incident/753857#9acc126451764fd677cf104408804c912427c6c10afe7d2259ace8fcae096835 All services are up and available. We will continue to monitor for any upstream issues with our service providers. https://status.brightsg.com/incident/748323 Wed, 22 Oct 2025 06:30:00 -0000 https://status.brightsg.com/incident/748323#b86031010efd4247b9ede986f2f8bbf6cfd99215baf2d55dbb7e1651a399be46 Maintenance: a new production release will be deployed for Inform Direct during which time, the application will be unavailable. https://status.brightsg.com/incident/718247 Fri, 05 Sep 2025 04:00:00 -0000 https://status.brightsg.com/incident/718247#71bbf335c5ec7b8a26988a96ec87ff2ed0427c58bc5a2c5debbee2c749e6696c Books & AP will be unavailable for a short period during this required maintenance window. https://status.brightsg.com/incident/718308 Thu, 04 Sep 2025 12:30:00 -0000 https://status.brightsg.com/incident/718308#01b2d5fc77ed021dcec8167dcd59d9c654cce95565142e624a66118ad0838012 We've have identified and resolved the BrightManager issue. All services are now back up and available. We continue to monitor. https://status.brightsg.com/incident/718308 Thu, 04 Sep 2025 11:16:00 -0000 https://status.brightsg.com/incident/718308#ee8ef7e0d13a063b893f1da9fed7b56bf0eb60d3316ee6b4ba5f2a69fbbe17c2 We are currently investigating connectivity issues with Bright Manager. https://status.brightsg.com/incident/701420 Fri, 08 Aug 2025 04:00:00 -0000 https://status.brightsg.com/incident/701420#24ebb052f07ef17ffad3416ecbef1a6a02662f223461c08525b5a39b5b86a5c0 Upgrade deployments - the applications may be unavailable for a period during this time https://status.brightsg.com/incident/653749 Thu, 31 Jul 2025 20:30:25 -0000 https://status.brightsg.com/incident/653749#d4eb5ef0e33cc28f2d700a5cbf09f15f50752ba9bd8527a5cf55e4fe26a3c47b Security Upgrade https://status.brightsg.com/incident/615389 Tue, 08 Jul 2025 19:00:00 -0000 https://status.brightsg.com/incident/615389#e6148d90e8c178087da402e0659db679bd281828e0bd194d8e0abf91553c3bf2 The Inform Direct application will be undergoing database maintenance from 8pm-10pm during which time the application may be unavailable for a short period. https://status.brightsg.com/incident/613682 Fri, 04 Jul 2025 04:30:00 -0000 https://status.brightsg.com/incident/613682#54c9ac35a9b396ec36d583a89c4ef1978b80deec7733044488f4decedb4cf889 We will be deploying a HotFix to BrightBooks and Bright AccountsProduction https://status.brightsg.com/incident/541272 Mon, 07 Apr 2025 13:29:00 -0000 https://status.brightsg.com/incident/541272#0673e914f89ab1426496a64e4f681334d9c4d5f38c5ccfc1fba16dc9cdb62825 The underlying InformDirect issue has now been resolved, and systems are functioning normally. We continue to monitor. https://status.brightsg.com/incident/532214 Mon, 24 Mar 2025 07:30:00 -0000 https://status.brightsg.com/incident/532214#e3012e7ea4d1e2be1a23c4d4a080bdb60d2071de34a9cc7c0759e889a4a544aa A software release will be deployed Mon 24th Mar from 07h30 for Inform Direct - during this time, the application will be unavailable. https://status.brightsg.com/incident/529682 Wed, 19 Mar 2025 07:30:00 -0000 https://status.brightsg.com/incident/529682#55d736e2e8df71757ed7bc978e54bafd4104fc5b95d4ab352563d953ef43a575 A software release will be deployed Wed 19th Mar from 07h30 for Inform Direct - during this time, the application will be unavailable. https://status.brightsg.com/incident/527615 Fri, 14 Mar 2025 09:22:00 -0000 https://status.brightsg.com/incident/527615#ec86122ac93b6128869627c449dff6281380dd5f64882258a9f66c1855c6d345 Resolved: DNS issues across Bright Tax are now all resolved. Thank you for your continued patience. https://status.brightsg.com/incident/527615 Thu, 13 Mar 2025 12:43:00 -0000 https://status.brightsg.com/incident/527615#f6a3358985851cc1c425efb7919069557a67e80e34c756dd0b976758b529fee8 Due to an upstream DNS issue, services are degraded. We are waiting for replacement DNS to propagate across the internet to restore full functionality. https://status.brightsg.com/incident/519437 Mon, 03 Mar 2025 07:30:00 -0000 https://status.brightsg.com/incident/519437#4fed44bdcc901b2918dce5f897fddc155231a17cddf1fc2d46fe59d492004462 Inform Direct will be temporarily unavailable during a release window on Mon 3rd Feb 7.30am-8.00am https://status.brightsg.com/incident/516754 Mon, 24 Feb 2025 07:30:00 -0000 https://status.brightsg.com/incident/516754#d8668587c817301a8ab9b326f837194065103262d6ad96d2feb9c202d90bff5f Inform Direct will be temporarily unavailable during a release window on Mon 24th Feb 7.30am-8.00am https://status.brightsg.com/incident/515442 Thu, 20 Feb 2025 07:00:00 -0000 https://status.brightsg.com/incident/515442#a09467b10e5710781e68a44e78c504e61bfb8e3faaea636836f02b4df3ef5c70 A software release will be deployed for Inform Direct, Thu Feb 20th between 7am and 8am, during which time the application may be unavailable. https://status.brightsg.com/incident/504529 Thu, 30 Jan 2025 16:26:00 -0000 https://status.brightsg.com/incident/504529#ec61bd19eac1fb3cba2c6537b9c50eb50e35183b19d631621ede685a48f31f31 Complete: BrightPay maintenance is now complete. https://status.brightsg.com/incident/504529 Thu, 30 Jan 2025 15:52:00 -0000 https://status.brightsg.com/incident/504529#c81ed2663e2c232c417f57cff0143057509c646139730c628f6007d542bbe24c We are currently performing an underlying system maintenance task - systems should remain unaffected during this period. https://status.brightsg.com/incident/503713 Wed, 29 Jan 2025 11:04:00 -0000 https://status.brightsg.com/incident/503713#8be3fc61a2578c19b996c08afd58d6cf24fa636446804b297abf4a8f4ca125bf Resolved: Performance issues with Bright Manager have now been resolved. Thank you for your patience. https://status.brightsg.com/incident/503713 Wed, 29 Jan 2025 09:57:00 -0000 https://status.brightsg.com/incident/503713#6598194b7e4506a0801089b2bc1e8af9e22bec824c2dfa5fcc5abcbba90bfc9b We are currently investigating degraded performance on Bright Manager. https://status.brightsg.com/incident/490334 Tue, 07 Jan 2025 20:00:39 -0000 https://status.brightsg.com/incident/490334#4eaa8acdf32fc4cf7c9b85a041630622eae580732e8e3e404ff0fcadd1dd0807 On Tuesday Jan 7th, between 8pm and 9pm, our infrastructure provider will be updating some key underlying security technologies which will necessitate a system reboot during this period. We apologise for the inconvenience. https://status.brightsg.com/incident/468149 Mon, 02 Dec 2024 07:30:00 -0000 https://status.brightsg.com/incident/468149#e87a1258ef64b8219614740aed66e2e9d5180c9f31ed2007e9642b68be9685a0 Monday morning, Dec 2nd, we will be performing an updated release of the Inform Direct application between 07h30 and 08h00. https://status.brightsg.com/incident/468678 Fri, 29 Nov 2024 23:00:06 -0000 https://status.brightsg.com/incident/468678#91d7f50068ed2c7b4dc8a6ee871a2403ea8e26c9d9d9cd57b6987959b6b99a1d Bright Books, AP and SurfPayroll will be undergoing database maintenance to improve performance and resilience capabilities. https://status.brightsg.com/incident/466030 Mon, 25 Nov 2024 07:30:00 -0000 https://status.brightsg.com/incident/466030#46889dd312f794a2b7b0e9dd0f25f92bc931de4befd951c91ee3f0d0fd18c7d0 Monday morning, Nov 25th, we will be performing an updated release of the Inform Direct application between 07h30 and 08h00. https://status.brightsg.com/incident/413199 Mon, 19 Aug 2024 04:00:00 -0000 https://status.brightsg.com/incident/413199#03d0f8068f6a54bd0661adc91c1e6d11dc40eb103dea0f267f06d44e828fae22 BrightBooks, BrightAP and Surf Payroll will be unavailable for a short time while we deploy an updated release. https://status.brightsg.com/incident/406112 Tue, 30 Jul 2024 14:55:00 -0000 https://status.brightsg.com/incident/406112#652736ac5dd03060b8d84c7a9a8e19c785bdfb7808c2cabd6c661f7bf0e32c3d Microsoft global issues resolved - we will continue to monitor our systems for performance and availability. https://status.brightsg.com/incident/398949 Fri, 19 Jul 2024 18:00:00 -0000 https://status.brightsg.com/incident/398949#89021cb2e56048d98378af08e53b0a6edf15b81b3a4b689254d9aaeaa9cd551a From 19h00 Friday 19th July to 07h30 Monday 22nd July, BrightBooks, BrightAP and SurfPayroll will be undergoing scheduled maintenance. During this time, you will not be able to access these systems. We apologise for any inconvenience this may cause. https://status.brightsg.com/incident/385404 Mon, 17 Jun 2024 12:00:00 -0000 https://status.brightsg.com/incident/385404#a2292a9c7eb83c45448834e76287cf193f0cdc597b167622a0c82a052a47f562 Maintenance completed https://status.brightsg.com/incident/385404 Mon, 17 Jun 2024 09:30:00 -0000 https://status.brightsg.com/incident/385404#cd2ced5e976e9bf0c42f41bd86dffd62174d4f1cd87b3d3d12cba15a41b43780 Please note that during this time there may be a delay in sending some emails. https://status.brightsg.com/incident/380865 Fri, 07 Jun 2024 08:20:00 -0000 https://status.brightsg.com/incident/380865#634f6ab1d7ad745f56e2ee5504959a2b9007d2992b876f43aed3941abc251b1d This morning, work will be carried out on BrightID to improve functionality. This may intermittently impact the id.brightsg.com application. https://status.brightsg.com/incident/373193 Wed, 22 May 2024 14:57:00 -0000 https://status.brightsg.com/incident/373193#eeb56fdb4fe29861790851a6c156252b64a468793acda134d9704d7f004d144a Earlier issues with BrightPay are now resolved, and full service capability is back available https://status.brightsg.com/incident/321267 Fri, 02 Feb 2024 13:10:00 -0000 https://status.brightsg.com/incident/321267#471471abf8f814a8cea121b29ca4e77ad9f69bb8b24584f1372fecd680beef25 From 1.10pm this afternoon, Friday February 2nd 2024, we will be deploying a Hotfix to BrightBooks and BrightAP. During this time, the system may be unavailable. https://status.brightsg.com/incident/256174 Thu, 07 Sep 2023 13:06:00 -0000 https://status.brightsg.com/incident/256174#c128b6fa728b9c05db569447abad848cb44271358164a4ce1408c50b74b56f0d Resolved: The intermittent issues with Connect are now resolved. We continue to closely monitor the service for any reoccurrence. https://status.brightsg.com/incident/256174 Thu, 07 Sep 2023 09:11:00 -0000 https://status.brightsg.com/incident/256174#2ee05bc2461fbc2005a042a2e2a18af415c15cfee52da2d2c98d9e8ee955717b Monitoring: We are continuing to monitor the Connect service over the next few hours to ensure consistency and availability. https://status.brightsg.com/incident/256174 Thu, 07 Sep 2023 08:51:00 -0000 https://status.brightsg.com/incident/256174#6896e071bd5b5a68b995e20dffd12b017937620425fc6b629d6407d295c75cae Unfortunately at present we are having intermittent issues with Connect. We are looking at this urgently and hope to have this resolved as soon as possible. https://status.brightsg.com/incident/255663 Wed, 06 Sep 2023 09:51:00 -0000 https://status.brightsg.com/incident/255663#ffb6fb274cf5b65a41519c9a3d120a485ea2edd160c9a2e9ad85eb0bd2f86305 Resolved: Intermittent issues with Connect have now been resolved. Thank you for your patience. https://status.brightsg.com/incident/255663 Wed, 06 Sep 2023 08:56:00 -0000 https://status.brightsg.com/incident/255663#2f28d570fc92f49ca057300d3798a05b0ee484955a22253262fc5f1cde5ef110 Unfortunately at present we are having intermittent issues with Connect. We are looking at this urgently and hope to have this resolved as soon as possible https://status.brightsg.com/incident/232807 Sat, 15 Jul 2023 06:00:00 -0000 https://status.brightsg.com/incident/232807#8d46645db0fdb53988a69d30b115a44f694d06b03e408ec3343a9db6c4c8488c We want to make you aware that this Saturday, 15th July, there will be scheduled down time for BrightTax and BTCSoftware Solution cloud platform. This will take place between 7:00 am and 1:00 pm (BST). We will be using this time to perform critical maintenance to the software. During this maintenance window, access to BrightTax and BTCSoftware Solution cloud platform will be paused. Once the maintenance activities are completed, all our services will resume to normal and you will be able to access the software without issue. https://status.brightsg.com/incident/229475 Sun, 09 Jul 2023 04:30:00 -0000 https://status.brightsg.com/incident/229475#aa1421a1631c535ad1f0abdb3d7bb0524399f1ddb5c88927d2c195e3b17dcb75 Sunday morning, we will be performing some key systems maintenance on the Surf suite of products. During this time, you may lose connection. https://status.brightsg.com/incident/220581 Fri, 16 Jun 2023 06:00:00 -0000 https://status.brightsg.com/incident/220581#62ff319005486d2514bfb6dee114abd74a506f5d05413a4ba44676fd3326cbe0 Scheduled monthly release deployment(s) to Surf systems. https://status.brightsg.com/incident/219116 Mon, 12 Jun 2023 11:44:00 -0000 https://status.brightsg.com/incident/219116#4764071c3b9b0acce85b12537e9821fb134a384f1acc3bc9f4c7aed2d3395173 Resolved: we have now resolved the system issue impacting Connect. https://status.brightsg.com/incident/219116 Mon, 12 Jun 2023 11:31:00 -0000 https://status.brightsg.com/incident/219116#3cf5133f2fa85555ff15c5f3eaa01c02497c32adf418815e9376ea0bd320aa27 Investigating: we are currently investigating downtime with the Connect application. Our engineers are currently working to identify and resolve. https://status.brightsg.com/incident/216879 Tue, 06 Jun 2023 17:00:00 -0000 https://status.brightsg.com/incident/216879#0848b33be1020592b4fe383605923caafbb7a215de234a31dcbe799aa1eb5ec9 We are migrating the MyESS service to Azure. https://status.brightsg.com/incident/210473 Wed, 24 May 2023 09:25:00 -0000 https://status.brightsg.com/incident/210473#a91e53b18828b21fcfe9851f3238d381a4ee3191810f9bae28a86d7312b5efc4 Resolved: performance issues have been resolved and remain actively monitored. https://status.brightsg.com/incident/210473 Tue, 23 May 2023 09:35:00 -0000 https://status.brightsg.com/incident/210473#75da1908697db8732623e0047c499da7a2508bd34063577f16925ed44684cd0f Monitoring - we are continuing to monitor performance levels across the Surf suite of products today. https://status.brightsg.com/incident/210473 Mon, 22 May 2023 09:11:00 -0000 https://status.brightsg.com/incident/210473#939ad5be2a7bff560dc9aff1041d34dc1f9bb1fdae076e12811331878da0590f We are currently investigating some reports of performance degradation for some specific Surf Accounts Production functions. We will continue to monitor throughout the day. https://status.brightsg.com/incident/200979 Fri, 28 Apr 2023 06:00:00 -0000 https://status.brightsg.com/incident/200979#3d26a7c4a9fb7d5f26360fb046e31841e194b026e4f9a0a208cefc91758bc1db Deployment of latest functionality and feature upgrades to our Surf suite of products. https://status.brightsg.com/incident/190101 Wed, 29 Mar 2023 04:30:00 -0000 https://status.brightsg.com/incident/190101#d5be5ad0a743b3ce003d00bc9d45224d3b0144de5091524b8b9de84bf4b486b9 A minor code update is scheduled for deployment that could impact some Surf Accounts Production functionality. Systems will remain up and available. https://status.brightsg.com/incident/142220 Tue, 06 Dec 2022 12:50:00 -0000 https://status.brightsg.com/incident/142220#8f3ecf405ee1163966979ff1e92111f71836bd8775f4184eb6e16dd0f763b1d8 A minor AP fix release will be deployed today at 1pm